DEANNA PATTERSON
***** ****** *****, ******, ** *8091 C: 586-***-**** ************@***.***
. PROFESSIONAL. SUMMARY .
Innovative, customer-oriented healthcare aamm1strator w1tn b-acl<"gfound m managed, ambulatory and long-term care. Strong background in quality assurance, claims analysis and management principles and practices . Seeking a leadership role within an integrated delivery system. SKILLS
• Strong presentation skills
• Project management authority
• Budgeting proficiency
• Strong Front Office Skills
• Patient Care
WORK HISTORY
Certified Medical Assistant, 08/1995 to 0 l /2002
Bi-County Community Hospital - Warren, MI
• Skillfully developed departmental goals, objectives, standards of performance, policies and procedures. Supervisor Physical Therapy Technicians, 01/1 995 to 01/2002 RSA Associates - Warren, MI
• Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines. Certified Massage Therapist, 01 /1995 to 08/2006
Bi-County Community Hospital - Warren, MI
Career Development Coordinator, 08/2008 to 08/2013 Van Dyke Public Schools - Warren, MI
• Successfully improved student participation in the classroom through integration of creative role-playing exercises.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Served on School Affiliation Board and revised the institute's policies and rules.
• Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
• Assisted in developing student-led after-school tutoring program to teach under-privileged students.
• Developed program to work with students and increase interest in higher learning. EDUCATION
High School Diploma:
Lincoln High School - Warren, MI
Associate of Science: Medical Assistant & Front Desk Technician, Ross Medical School - Warren, MI
Associate of Science: Certified & State Licensed Massage Therapist, Massage Therapy School, LLC - Centerline, MI Certified Medical Assistant & Supervisor
Supervisor & Technician Wound Care
Certified Massage Therapist
Certified in EMA Medical Programming
Certiified CPR
Certified Medical Receptionist
CERT IFICATIONS