Customer Service Sales Associate
Resume:
Kortney Canon-Kelsom
Sales Associate
Hilo, HI **720
*******@*****.***
Energetic individual dedicated to providing excellent customer service. Collaborate easily with co-workers and works well independently. Communicate effectively with customers, staff and management. Proven ability to gain customer's confidence and trust. I take pride in my work, with polite, respectful, and courteous manners. Strong work ethic, with eagerness to learn and enjoys new challenges. An ability to work well under pressure, with excellent verbal and written communication skills.
• Outstanding skills in assessing client's needs
• Able to learn and comprehend new systems and methods quickly
• Committed to excellent service and customer satisfaction
• Able to set and achieve goals and work well under pressure
• Committed to producing results above and beyond what is expected
• Skilled at working with numbers and equations
Work Experience
Cashier/Customer Service
Vernas - Hilo, HI
June 2019 to Present
Clean, and restock front
Take and pass out orders
Prep for the next shift
Provide excellent customer service
Answer phones and take phone orders
Adult corrections officer
Hccc
February 2018 to December 2018
• Maintained daily reports of inmates behavior, phone calls, and visitation lists
• Communicated information regarding security, safety, and operations through the chain of command
• Used verbal and listening skills to determine potential inmates problems such as suicide risk,intoxication, drug usage, assaultive behavior, etc Assistant Store Manager
Seven eleven hawaii - Hilo, HI
March 2014 to June 2018
• Handling of phone calls and correspondence
• Maintain a healthy relationship between customers, employees, and other staff members
• Check product displays and update items on sale
• Solving customer complaints
• Scheduling employees for upcoming shifts
• Making sure the stores sales targets are being reached
• Taking deposits to the bank
Sales Associate
Sears, Pearlridge
2012 to 2013
Temp
Kelly Services
2012 to 2013
Courtesy Clerk
Foodland
2012 to 2012
Sweetwater Health Education
2010 to 2010
Office Clerk
Midas Auto Service and Tires
2009 to 2009
NorthStar University
2008 to 2008
Education
Diploma
Hilo Community School for Adults
Skills
Customer service (10+ years), Greet (10+ years), Clerical (5 years), Filing (5 years), Bookkeeping
(2 years), Product promotions (5 years), Cash register (10+ years), Detail oriented (10+ years), Microsoft's office (5 years), Food Service, Crew Member Additional Information
Skills/ Abilities
Sales
Human Relations Skills
Customer Satisfaction
Pitching Products
Explaining Products/Prices
Product Promotions
Sales Presentation
Customer Service
Detail Oriented
Honest, Trustworthy, Dependable
Greet customers in a friendly/welcoming manner
Effectively operate a cash register
Listen to customer requests and respond appropriately Interpersonal Skills
Enjoy Helping and Caring For Others
Communicate well with people of all ages
Hardworking, Responsible and Reliable
Relates easily with co-workers and customers
Courteous and Considerate
Clerical Skills
Excellent Filing, Bookkeeping, Recording, and Computational Skills
Ability to perform routine office work using basic clerical skills\
Ability to exercise proper phone protocol
Ability to make notes and organize information
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