Assisted Living Executive Director

Mitchell S. Shakun

Bloomfield, CT ***** • 860-***-**** • *********@*******.***

Assisted Living/Memory Care Executive Director who ensures that facilities and employees are operating efficiently and in compliance with all rules and regulations. Skilled at working with all levels of assisted living/memory care staff, residents, and family members, as well as fiscal management and budgets.

SUMMARY OF QUALIFICATIONS

A decisive, forward-thinking leader who is consultative, assertive, and persistent with a record of translating corporate goals into actionable business opportunities while meeting customer performance specifications.

Proven record of improving operations, implementing cost saving measures and managing personnel.

Computer Skills: Proficient in Microsoft Office (Word, Excel, Publisher, Outlook), CSI, MIP, QuickBooks, Yardi, UltiPro, JDP and ABCMS for background checks and pre-employment screening.

AREAS OF EXPERTISE

Compliance and Safety / Purchasing and Inventory Control / Budgeting and Finance

Relationship Building / Effective Oral and Written Communications / Training / Team Leadership

PROFESSIONAL EXPERIENCE

HARBORCHASE OF EVERGREEN WALK, HARBORCHASE OF BRANFORD 01/2022 to Present

Assisted Living Facility and Memory Care

EXECUTIVE DIRECTOR - 12/05/2023 to Present HARBORCHASE OF BRANFORD

Internal Community Relations Develop and implement community relations programs, and solicits feedback from residents, families, and others to maintain and/or improve community hospitality and services.

Financial Plan and develop operating budget within guidelines, regularly analyzes the community P&L status and take corrective action when necessary. Marketing Maintain a high level of occupancy.

Associate Relations Oversee the recruitment, selection, retention, and termination of all community associates.

BUSINESS OFFICE MANAGER - 01/2022 to 12/04/2023 HARBORCHASE OF EVERGREEN WALK

•Enhanced office effectiveness by providing support relating to the day-to-day operations of human resources, personnel files, resident files, accounts payable, accounts receivable and any other documentation related to employment and maintaining compliance with state and federal regulations and the standards of HRA.

•Processed information regarding move ins and outs and coordinate Concierge Desk responsibilities.

•Assisted in overall operations of community including Hospitality, Life Enrichment, Sales and Marketing, Housekeeping, Maintenance and Clinical.

MANDELL JEWISH COMMUNITY CENTER, West Hartford, CT 04/2002 to 12/2021

DIRECTOR, MEETING and EVENTS / ACCOUNTS PAYABLE MANAGER / RESTAURANT MANAGER

• Facilitated the sales and management of all internal and external rentals for the facilities.

• Processed information regarding events, and direct contracted staff on their assignments and duties.

• Developed and executed plans to increase building profitability in cost savings and profit generation.

• Ensured vendors are in compliance with contracts initiated with the organization.

• Maintained accounts payable ensuring accuracy for processing invoices and purchase orders.

• Coordinated and managed activities of centralized purchasing department for 5 locations.

• Ensured accuracy in management of cash flow including cash receipts and bank deposits.

• Oversaw day-to-day operations of the facility’s restaurant and FOB security and purchasing card system.

JML CORPORATION, West Hartford, CT 02/1986 to 08/2014

OWNER

• Managed operations of a property management and janitorial company with annual sales totaling $250K.

•Hired and developed employees, provided job performance feedback, and supervised a staff of 25.

EDUCATION

Certificate Senior Management Living, Cornell University 08/2023

Executive Director of Assisted Living Course, Argentum 03/2023

Bachelor of Science, Business Administration, Central Connecticut State University

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