SAMINA KHAN
*************@***.***
Oak Brook, IL 60523
OBJECTIVE
To obtain a position in office management support area where my organizational, attention to detail and exceptional leadership skills are effectively utilized
SKILLS PROFILE
●Recognized by senior management and colleagues for offering excellent project support services to the team
●Over three years of experience delivering outstanding support and assistance to an information technology project management team engaged in developing the company’s largest transformation project.
●Over five years of experience recording time spent on various projects for cost accounting purposes
●Over five years of experience recording staff member’s time for payroll processing purposes
● Over three years of experience conducting cost analysis of office projects with varied scope and budget
●Over five years of experience managing project management meetings logistics such as:
oScheduling meetings, organizing and distributing agenda’s to the Project Management Team
oAttending management meetings, recording and distributing meeting minutes
oRecording and distributing project action items to assigned individuals
●Experienced in maintaining SharePoint team collaboration site
●Ability to maintain professional level of written and oral communication with clients and management
●Over ten years of experience drafting and proofreading official memos and correspondence
●Over five years of experience drafting and proofreading proposals before submitting them for legal review
●Over five years of experience in technical writing, developing equipment and system usage manuals
●Over ten years of experience managing and storing company’s highly confidential data and files.
●Over three years of experience managing all aspects of company’s new hire on-boarding and employee exit logistics.
●Over five years of experience providing administrative support to organization’s top executives
●Over two years of experience performing human resources functions in HR benefits administration
●Over two years of experience in employment candidates initial screening and interviewing
●Over two years experience in human resources policies and procedures development and implementation. Experienced in conducting new hire orientations
●Over four years of experience managing procurement of office equipment and supplies. Maintaining records of company’s inventory
●Over ten years of experience training new staff while performing routine job functions
●Over three years of experience managing employee training and development activities, while providing comprehensive support to the training department
●Competent in establishing priorities, managing multiple assignments, team work and able to work independently in a fast paced environment
●Over five years of experience managing vendor relations with training providers, property managers, travel services providers, financial services providers and supply vendors
●Over ten years of experience servicing high net worth client portfolios, trouble shooting and resolving portfolio related issues in a financial services environment
ACCOMPLISHMENTS
Operations and Administration
●Developed day to day operational procedures including inventory purchasing and tracking, office security etc…
●Participated in a three member team to develop a highly efficient recruiting process that helped place competent candidates in open positions. Composed and handled new hire offer letters and letters of regret for the employment candidates
●Developed and maintained employment applicant tracking and company’s employee databases
●Developed and implemented employee benefits management procedures and conducted new hire orientations
●Developed and managed all aspects of new hire logistics and employee exit procedures
●Developed and managed plans for office moves and renovations
●Managed reconciliation of office bills and expenses
Finance and Administration
● Processed employee payroll through ADP Payroll Services
● Maintained record of employee hours for project cost accounting purposes
●Conducted cost analysis for office inventory purchases and other projects such as office renovations, office moves and special events etc…
●Conducted cost analysis for office operating expenses, prepared operating budget and submitted to finance department for approval
●Researched employee benefits providers, conducted benefits cost analysis and submitted recommendations to decision makers
●Researched client account issues and resolved them to complete satisfaction
●Reviewed clients financial needs, conducted analysis and recommended products/solutions tailored to the clients specific needs
Administrative
● Managed all aspects of employee on-boarding and exit logistics
●Acted as a liaison between HR training department, external training providers and the employees. Provided wide range of logistical support to the HR and training departments
●Provided comprehensive support to senior executives with calendar management, travel logistics, reconciliation of travel and office expense reports
●Provided support with all aspects of IT project deployment logistics by coordinating activities with the team leaders.
● Organized meetings, captured and distributed meeting minutes
●Attended project meetings, took notes on action items and distributed action items to team members
●Managed client correspondence and communication. Wrote and Proofread official documents
Sales and Business Development
●Marketing and sale of full range of commercial and consumer banking products and services
●Generated ten million dollars of qualified investment referrals to the wealth management division. Won several qualified investment referrals awards
●Won sales award as the top business banking sales professional in the region
●Won several top sales awards for successful closing of telemarketing sales leads
●Nominated branch telemarketing sales champion, business banking sales champion and on-line banking champion
●Provided outstanding audit support to the organization and brought branch audit rating from D to B+ within three months of assuming job responsibilities
EDUCATION
University of Karachi
Bachelor of Arts degree in International Relations, with minors in Philosophy and English
TRAINING
●Proficient in Microsoft Office suite: Outlook, Word, PowerPoint, Excel, Access Database, Visio,
● Project Management (Intermediate Level)
●Proficient in GENESIS (similar to Sales Force) sales management system developed by Siebel Systems)
●Proficient in Lotus Notes, CRM software’s ACT and JUNXURE
●WORLDOX electronic document retention system
●REMEDY issue troubleshooting and resolution system
●Work Place Management training dealing with critical employee HR issues
●Consumer and commercial credit certifications
●Received training in effective selling, effective communications, effective meetings techniques
●Received training and certifications in time management skills and problem solving techniques
●Completed MS SharePoint user and site administration training, currently preparing for certification exam
●Completed HTML, CSS training with adequate understanding of web development process.
●Familiar with QuickBooks and MS Money for personal money management
EXPERIENCE:
Senior Executive Assistant:
Advantage Human Resourcing April 2010 - Present
Office Manager:
Aegis Wealth Management, LLC. Bethesda, Maryland October, 2008 – October, 2009
Executive Assistant:
Advantage Human Resourcing, Rockville, Maryland February, 2008 – October, 2008
Financial Services Consultant:
PNC Bank, Bethesda, Maryland November, 2006 – February, 2008
Office Manager:
Kaiser Permanente Silver Spring, Maryland August, 2005 – October, 2006
Took time off to complete my bachelor’s degree
Office Manager:
Visibillity.com, Inc., Chicago, Illinois April, 2000 - October, 2002
Client Financial Analyst:
Citibank, Oakbrook, Illinois October, 1996 – January, 2000
Portfolio Servicing Manager
Chase Bank, Private Banking Division December, 1991 – July, 1996
References:
Will be provided upon request