Payroll Specialist Customer Service

Wednesday Drane

OBJECTIVE

Self-motivated and detail-oriented Payroll Specialist with a desire to further advance and utilize my knowledge of payroll in an office environment. Excellent customer service, problem solving, follow through and analytical skills. Exceptional work ethic and positive attitude towards meeting goals. I am incredibly detailed with strong communication skills.

EXPERIENCE

Amazon - Waukegan, IL December 2021 to May 2023

Associate

GTDR (Global Transportation Dock and Release) opening and closing trucks

NASC Jam Breaking and Gaylord Dumping

Working with robots to bring carts to load & unload

Trouble shoot & resolved problems

Adhere to strict safety, quality, and production standards

Receive and stow away inventory in an accurate and timely manner

Prepare and pack customer orders in an orderly

Responsible for shipping, receiving, packaging

Load and unload packages quickly and efficiently from the trucks

Distribute pallets of work with operated machines through the warehouse

Associate to Supervisor and Management to back house

Sifuentes & Son October 2013 to December 2019

Contractor Assistant

Assisted the contractor with remodeling and all the details associated with that

Pick up materials and discuss job related details with clients

BK Management - Zion, IL April 2012 to October 2013

Associate

Pick up rent money; Print out leases for tenants; Giving out five-day notices

File five-day notices at the courthouse; Show people apartments

Work with contractors/maintenance on what needs to be done with apartment

Work with Housing Department to get tenants in apartments

Shell Vacations LLC - Northbrook, IL August 2006 to October 2011

Payroll Specialist

Processed bi-weekly and semi-monthly payroll for about 500 employees

Verify bi-weekly and semi-monthly payroll for accuracy and completeness

Review housing, Social Security, and Wage Verification before submitting to the appropriate people

Worked with banks, adding Checks, and placing stop payments, and Direct Deposit Reversals

Handled Sales Agents and Tour Guides Commissions, Overrides, and Volume Per Tour Bonuses

Processed Journal Entries after every payroll; Process direct deposit, Federal and State Taxes

Process Garnishments; Process vacation time, holiday time, sick time, and personal day

Worked with Union and international payrolls and worked with multi-state payroll

Payroll Specialist (Contract) - Gurnee, IL August 2005 to August 2006

Brunswick

Processed bi-weekly and semi-monthly payroll

Processed direct deposit, Federal and State Taxes

Processed Garnishments; Process vacation time, holiday time, sick time

Goodwill of South Eastern Wisconsin & Southern Illinois - Great Lakes, IL Jan 2001 to February 2005

Payroll Specialist

Processed bi-weekly and semi-monthly payroll for 1,500 + employee's

Verify bi-weekly and semi-monthly payroll for accuracy and completeness

Review housing, Social Security, and Wage Verification before submitting to the appropriate people

Process vacation time, holiday time, sick time

Kept track of Transportation deductions

Created and Managed schedules for over 1,300 employees

Trained managers in Kronos and appropriate software systems

Trained new hires for the payroll department in the overall process for Payroll

Direct Supervisor for five employees in the Payroll Department

Review housing, Social Security, and Wage Verification before submitting to the appropriate people

EDUCATION

Lyon County High School - Eddyville, KY

SKILLS

Ceridian, Kronos, Dayforce, Paychex, Payroll, Journal Entries, Paylocity, Excel

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