Billing Specialist Medical
Resume:
Jennifer Cantrell
Billing specialist, provider enrollment and insurance verification specialist
Amarillo, TX 79109
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To obtain a position that highlights my insurance benefits knowledge and skills that will allow me the opportunity to learn and grow my skillset and career path. Authorized to work in the US for any employer
Work Experience
Personal Assistant
Amarillo, TX
October 2022 to Present
Cleaning, meal prep, errands, companionship and learning about each persons life and loving how God works in mine with each person I get to know !
Medical Billing Specialist
self-employed-Amarillo, TX
February 2010 to January 2020
Contact insurance carriers to obtain prior authorization for testing and procedures. Assist in resolving and satisfying client requests and internal operational issues. Field internal/external requests regarding enrollment concerns for Medical coverage. These request come via walk-ins, phone calls, emails, or internal team members. Manage personal certifications as well as documentation for the practice to ensure compliance with annual HIPAA trainings and local requirements. Personally designed and implemented training programs and initiatives which contributed to a 37.2 percent increase in productivity and accuracy. Methodically report all verbal conversations, phone calls, emails in the practice's internal documentation system. Thorough understanding of EOBs, SBCs, Policies, Summaries, and Certificates. Developed and implemented improvements to eligibility management systems to maximize efficiency and increase accuracy for employees. Implemented work from home process and ensured its success. Experienced working from home majority of time with the company. Responsible for all implemented and developed office operations. Posted all ERA and EOBs and was responsible for understanding by other employees. Scheduled procedures and ensured prior authorization. Transitioned office from paper to paperless. Responsible for all billing procedures to all insurance carriers. Handled all corrections of claims and resubmissions. Directed operation for the buys practice and managed $25,000 in annual funds. Trained and mentored all staff through compliance and HIPAA guidelines annually.
Receptionist/Office Assistant/medical records
Panhandle Pediatrics
December 2017 to January 2019
Answering phones, scheduled appts for 5 providers, faxed medical records, pre authorizations. Insurance verification,
Billing and A/R Specialist
CHC
January 2008 to January 2018
Handled billing all claims, verified insurance, pre authorizations, and worked all AR and denials as well as posting payments and following up on denials and correcting claims ! Implemented paperless bills, posting and and online ERA’s and switched billing system over from ICD-9 to ICD-10 Front Desk Receptionist
Chiropractic Health Center
December 2006 to December 2008
Started as part time receptionist in 2006 and advanced to the office manager by 2008 and took on an additional role as billing manager, handling all claims and DX codes in 2009 Skills
• HIPAA
• CLAIMS
• BENEFITS
• ACA
• CONFIDENT
• LEADERSHIP SKILLS
• PRESENTATION SKILLS
• RELATIONSHIP BUILDING
• HEALTHCARE
• Medical Records
• EMR
• Billing
• Scheduling
• Word
• Microsoft Access
• Microsoft Access
• Medical terminology
• Medical billing
• Data entry
• Microsoft Office
• Administrative experience
• Microsoft Excel
• Computer skills
• Dental receptionist
• ICD-10
• Medical receptionist
• Medical office experience
• Management
• QuickBooks
• Insurance verification
• Customer service
• Phone etiquette
• Documentation review
• Epic
• Management
• Analysis skills
• Management
• Communication skills
• Computer literacy
• Time management
• Patient Care
• Accounts Receivable
• Experience Administering Injections
• ICD-9
• Medical Scheduling
• Office Management
• Financial acumen
• Product management
• Order entry (10+ years)
• Accounts payable (10+ years)
• Transcription
• Quality Assurance
• Anatomy Knowledge
Links
http://WWW.LINKEDIN.COM/IN/JENNIFER-CANTRELL-359391A8 Assessments
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Protecting patient privacy — Proficient
October 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical billing — Proficient
October 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient July 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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