Customer Service Front Desk

Brionna Bracey

Introduction

Baltimore, MD *****

****************@*****.***

+1-667-***-****

I specialize with computers and Microsoft database. Can operate computers on a advanced level and also able to keep track of files and records. I have extremely great customer service skills, customer experience, building greatness as a team in management and a consist hard work ethic. I am advanced in computer operations when it comes to using Microsoft and office and more. Bringing the best of my abilities to any work establishment is mandatory to me. I will bring all my hard work ethics to any company and make it outstanding and hard to replace me. I am very experienced and ready to build a good work foundation.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse Associate

Amazon.com-Sparrows Point, MD

September 2022 to March 2024

• Sorting

• Pick

• Pack

• Load and unload

Front Desk Receptionist

Mayor's Office of Employment Development-Baltimore, MD December 2022 to May 2023

• Process paperwork and files of employees working for youthworks.

• Excel

• Office 365

• Fax and scan paperwork.

• Keep track of all youthworks employee files.

• Answer phone calls on landline

• Type

• Create spreadsheet

• Microsoft

Receptionist/Office Assistant

Fresh Start Financial Group-Baltimore, MD

December 2022 to April 2023

• Greeted customers.

• Set appointments and client reviews.

• Process, scan and organize files.

• Microsoft office, typing and processing documents through software. Store Manager

Bossy Boutique-Baltimore, MD

April 2020 to November 2022

• Managed store

• Stock inventory

• Styling mannequins

• Completing inventory orders

• Send off deposits

• Cash handling

• POS System

• Open/Close Store

Education

High school or equivalent

Frederick Douglass High School - Baltimore, MD

August 2013 to June 2017

Skills

• Microsoft office and very experienced when it comes to technology. (5 years)

• Cash Register

• Time Management

• Cleaning

• Communications

• retail sales

• Filing

• Customer Service

• Hospitality

• Housekeeping

• Microsoft Excel

• Microsoft Office

• Microsoft Word

• Cash Handling

• Cashiering

• Merchandising

• Warehouse Experience

• Packaging

• Computer Operation

• Shipping & Receiving

• Security

• Load & Unload

• Typing

• Order Picking

• Commercial Cleaning

• Communication Skills (1 year)

• Inventory Control

• Food Service

• Food Preparation

• Food Safety

• Cooking

• Heavy Lifting

• Retail Management

• Front Desk (2 years)

• Guest Services

• Loss Prevention

• Clerical experience

• Analysis skills

• Barista experience

• Kitchen experience

• Food industry

• Sage

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Food handling

• Store management

• Customer support

• Medicare

• Stocking

• Data Entry

• Microsoft Powerpoint

• Organizational Skills

• Sales

• POS

• Windows

• Upselling

• Pricing

• iOS

• Fashion retail

• Operating Systems

• Accounting

• Sales (1 year)

• Retail sales (2 years)

• Customer support

• Sales (2 years)

• Retail sales (3 years)

• Security (1 year)

• Computer Networking

• Accounts Receivable

• Microsoft Outlook

• Help Desk

• Accounts receivable

• Accounting

• Customer service

• Clerical experience

• Events management

• Sales

• Computer skills

• Retail sales

• Front desk

• Marketing

• Grocery store

• Manufacturing

• POS

• Guest services

Contact this candidate