Administrative Assistant Public Health

TYQUANA

CLARK

Sales Catering Coordinator and

Administrative Assistant

CONTACT

● PHONE:570-***-****

● EMAIL: ************@*****.***

● HOBBIES

● Wine Making

● Certifications

● ServSafe

● ServSafe Allergy

● RAMP

● Limited Winery Certification

● Direct Shipping License

EDUCATION

● Expected in 2026

● Bachelor's Degree Public Health

● American Public University Charles Town. WV

● Associates Degree of Applied Science

● Le Cordon bleu college or college Arts Orlando 2012 WORK EXPERIENCE

January 2024-Current

July 2022-May 2023

Kalahari Resorts and Convention Center

Sales, Catering Administrator and Coordinator

• Maintaining a composure and objectivity under pressure.

• Handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

● Effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.

● Adapt to a broad range of customer interactions, inquiries, and forward appropriately guest complaints.

● Making independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

● ESSENTIAL DUTICS. & FUNCTIONS CATERING:

● Distribute weekly event order distributions (batch)

● Compile and distribute daily add-ons, revisions and change log departments

● Process pre-order AV, electrical and shipping service forms fro and share information to operational departments as needed

● Book and detail all 'in-house' meetings and events

● Detail assigned group booking events as needed

● Attend daily EO meeting

● Assist with holiday buffets - diagramming and reservation input Open Table/TOCK, setups/décor, design & theming

● Prepare third party commission check requests for all sales managers

● Prepare all necessary materials for internal client events (name tags, menus, manage RSVPs, amenities, etc

● Assist with entering rooming lists.

● Merge, Print and prepare to distribute Group Resumes.

● Input key information into resumes (mission statements, headshots, etc)

● Assist sales managers in merging contracts in Delphi system and entering group information into V1.

● Create invoice drafts (CSM and Group Rooms Manager will then input final data)

● Calculate and input room block pickups

● Upload sales reports from Concessions and Java Express so they can be tracked in the booking’s year to year

● Responsible for receipt of all incoming calls, greeting and assisting clients.

● Run daily, weekly and monthly reports for sales department and other reports on an as needed basis

● Check for messages on common extensions twice a day and distribute leads as appropriate.

● Order monthly office supplies as needed.

● Monitor and audit files, and data in VI, Salesforce, and other systems for accuracy

● Process group orders for vouchers, arcade cards and gift cards

● Process group donation requests.

● Complete other duties as assigned, including but not limited to Executive requests.

● Consistently act in accordance with Company's management relation's philosophy, strategy and procedures as well as Company policies and procedures and department SOP's.

Food and Beverage Management Administration

● 1 Input all food and beverage culinary departments payroll into ADP

● Print daily reports such as overtime, hour work summary and rood cost budgets.

● Knowledge of P&L statements. Handle all purchases orders within the food and beverage department from chinaware to as large as steamers or industrial.

● Create SDS books as well as HAAC books as well as bookkeeping.

● ADP efficient (sign off on payroll. update time punches. monitor overtime hour per each employee, fix unpaired punches

● Place requisitions from internal warehouse and external (Ambrogi Produce, and Rockland Bakery).

● Create weekly business Forecasting as well as update Actuals by updating Capture Rates

● Attend BEO meets as well as group Resumes.

● Also update schedules for all culinary Departments August 2020 - October 2021

June 2023-January 2024

Health Care Services Group

Director of Housekeeping

● Managed housekeeping department in Woodland Behavior and Nursing Center, this facility is 400 beds

● Supervised 30 staff members.

● Create schedule, edit, and close out time clock punches.

● Assigned and checked QCIs

● Attend morning meetings.

● cleaned rooms, Striped and waxed floors, and buffed floors I follow up on my Assistant manager's room checks and walk through Experience with cleaning COVID patients' rooms using proper PPE. October 2018 - July 2020

Kalahari Resorts and Convention Center

Kitchen Supervisor/Culinary administration

● Rotating Supervisors that help oversee 5 Food and Beverage outlets

● Input all food and beverage culinary departments payroll into ADP

● Print daily reports such as overtime, hour work summary and food cost budgets

● ADP efficient (sign off on payroll, update time punches, monitor overtime hour per each employee, fix unpaired tine punches)

● Place requisitions from internal warehouse and external (Ambrogi Produce, and

● Rock-land Bakery

● Also update schedules in the Culinary Departments SKILLS

● Microsoft office

● Sales Force

● Visual One

● НАССР planning

● Payroll Understanding

● Customer Relationship Engagement

● Daily Progress Reports

● Inventory Restock

● Document control

● Business Documentation

● Supply Inventory Management

● Employee Performance Reviews

● Payroll Administration

Contact this candidate