Service Associate Client

Elijah Harrod

240-***-**** *************@*****.*** Hyattsville, Md 20783

SUMMARY

Detailed Client Service Associate known for having great organizational skills. Gifted at working with diverse customers. Looking for a new role where hard work and dedication will be highly valued.

SKILLS

• Strong customer skills

• Works well with people and independently

• Customer friendly

• Understanding Customer Needs

• Upbeat and Positive Personality

EXPERIENCE

Volunteer Instructor, Maryland Cheer Chargers, October 2011

• Provide instructions for children ages 3-18 years old in tumbling stunts

Crew Member, MCDONALD RESTAURANT, Bowie MD, November 2016-April 2017

• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift

• Wiped down tables and equipment, swept and refilled stock.

• Served food quickly for positive guest experiences.

Lyles Cleaning Service Maintenance, July 2014-March 2015

Laurel, MD

• Perform standard janitorial duties such as dusting, detailing, vacuuming, sanitizing, and cleaning restrooms and common areas

• Disposed of garbage in accordance with protocol

• Delivered superior service while engaging customers in facility

• Maintained external appearance of the building by cleaning windows.

Merchandise, NORDSTROM DISTRIBUTION CENTER, Stocker, June 2012-October 2012

Upper Marlboro, MD

• Placed pricing tags on merchandise

• Processed hangers and rubberized grippers for garments

• Assisted with sending clothes from the warehouse to Nordstrom stores

• Maintained keeping my area clean by sweeping the floor and keeping organized.

EDUCATION AND TRAINING

High School Diploma

Great Mills High School, Great Mills MD January 2007

OPPORTUNITIES UNLIMITED, November 2009-April 2017

• Participant of Employability and Training Lanham, MD

• Participate in career planning and goal setting

• Partake in resume development and application skills

• Practice with interviewing for potential employers

Community Involvement

Volunteered at the White Oak Library for three months where I sorted books and returns. Steamed clothes and arranged clothes at the Arc thrift store for 3 years

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