Patient Care Home Health

Teresa Verner

Seneca, SC ***** 864-***-**** ************@*********.***

Professional Summary

Dedicated patient care specialist motivated to maintain client satisfaction and contribute to a company’s success. Experienced in creating effective organized client centric environment, providing high quality customer support, resolving issues, and developing relationships. Skills

Patient Care Home Health Care

Microsoft Office Suite Communication Skills

Conflict Resolution Customer Service

Work History

Home Health Aide, 11/2017 to Current

Mainstream Rehabilitative Services – Anderson, SC

Completed entries in logbooks, journals, and care plans to document accurately report patient progress. Responsible for patient’s welfare, followed protocols for Covid-19 safety guidelines. Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Work to improve and enhance patient lives through effective and compassionate care Builds rapport with patients and serves as their advocate when communicating to doctors, pharmacies, insurance companies and service providers.

Maintained records of patient care, condition, progress, or problems to report, and discussed observations with supervisor or case manager.

Office Manager, 12/2008 to 10/2013

Rainmaker Ponds & Irrigation, Inc. – Seneca, SC

Handled all customer business inquires and resolved concerns. Improved office operations by automating client correspondence, record tracking and data communications.

Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Solved problems timely and effectively, ensuring customer satisfaction. Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.

Maintained office supplies inventory by checking stock and ordering new supplies as needed. Maintained computer and physical filing systems.

Machine Operator, 07/1990 to 08/2001

Coviden – Seneca, SC

Maximized productivity by keeping detailed production records and identifying hold-ups. Operated equipment safely and efficiently on team of 5 employees. Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.

Set up and ran SCD sleeve machinery to produce exceptional products for surgical needs. Calibrated, tested, and adjusted machine settings or controls in preparation for production. Education

Southern Wesleyan University - Central, SC

Business Administration XX Credit Hours Completed

Tri County Technical College - Pendleton, SC

Secretarial Studies, 05/1981

Seneca High School - Seneca SC

High School Diploma

Additional Information

REFERENCES

Gisele Butler 864-***-**** *******@****.***

Emma Robinson 864-***-**** ********@****.***

Danny Webb 864-***-**** *******************@*****.***

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