Labour Relations Employee

CURRICULUM VITAE ZANELE NGUBANE

Address: ** ********* ****, ****** ******, Pinetown 3610

Mobile +27-083-**-**-***. Alt: 081-***-****

**************@*****.*** .

Female. Code 08 driver’s license

I am an accomplished and dynamic HR professional with extensive experience in both the private and government sectors. My expertise lies in successfully driving organisational planning and performance through strategic initiatives and staff development. Over the course of my career, I have effectively managed recruitment processes, employee training programs, staff coaching, labour relations for both unionised and non-unionized environments, and initiatives aimed at enhancing employee morale. Additionally, my proven ability to engage with staff and lead teams has positioned me to make a significant impact within any organisation.

My experience at the CCMA has further honed my skills in representing organisations and fostering strong labour relations. As a leader, I am passionate about ensuring the success of my supervisor and, as a manager, I prioritise collaboration with my team to foster inclusivity and shared success.

SKILLS AND COMPETENCIES

Policy development.

Policy Administration.

Policy Analysis.

Policy review.

Employee Relations.

Benefits Program.

Arbitration, Workers

Conflict resolution.

Relationship building exercise.

Grievance process.

Risk assessment and management

Talent management

CCMA representation or Bargaining council

Job evaluation

Job design

WORK EXPERIENCE

HR CONSULTANT

SOUTH AFRICAN NATIONAL TREASURY

JAN 2023 - 31 MAY 2023

DUTIES AND RESPONSIBILITIES

Auditing Status Quo Assessment (SQA) and stakeholder engagement

Overtime Management

oDevelop strategy to curb overtime and monitoring and evaluation of the overtime cost.

Organisational structure and operational model

oReview or develop organisational structure

Employee cost

oIdentify the cause for the increase of employee cost, develop strategy to curb the increase of the same, through job evaluation processes and review job descriptions.

Sound Labour Relations

oEstablish local labour forum and workshop the shop stewards on the roles and responsibilities

Skills and Competencies

oHelp the organisation to conduct skills survey to determine the competencies the organisation have, to place right people in the right positions

Staff discipline and disciplinary board

oEstablish disciplinary board to fulfil various adjudicative responsibilities and duties described in legislations governing workforce.

Performance Management

Review or develop PMS policy and SOP for adherence and enforcement.

oWorkshop all managers to rollout PMS.

Consequence Management

oSetting up the rules and regulations so that employees are infirmed of the consequences in case of ill-discipline

HR Strategy

oDraw up or develop HR strategy in line with the organisational strategy

HR policies

oReview and develop all HR policies and workshop the same to all employees.

Physical verification of staff and qualifications

oConduct physical verification of employees to determine if there are ghost employees, and verification of qualifications

Records Management

oHelp the organisation manage good records systems for audit purposes and smooth function of organisational processes

HR CONSULTANT

MOHOKARE LOCAL MUNICIPALITY

AUGUST 2020 - AUGUST 2022

DUTIES AND RESPONSIBILITIES

Established a decentralized HR function, enhancing efficiency by delegating responsibilities to various departments.

Drafted job descriptions for posts on the organizational structure, ensuring alignment with the Integrated Development Plan (IDP).

Conducted risk assessments and implemented risk management strategies for HR operations.

Developed and implemented comprehensive HR policies to guide employee management and operations.

Established a system of written delegations within the HR department to clarify roles and responsibilities.

Created an HR management plan that is linked to service delivery objectives and HRM plans, ensuring strategic alignment.

Designed and documented a performance management system to monitor and improve employee performance.

Conducted interviews for senior managers, ensuring selection of qualified candidates for leadership positions.

Designed employee contracts, outlining terms and conditions of employment in compliance with labor laws.

Managed dismissal procedures, ensuring fairness and adherence to legal and organizational policies.

Developed and implemented the grievance process and procedure to address employee concerns effectively.

Assisted in establishing a disciplinary board to ensure fair and transparent handling of disciplinary cases.

NEWCASTLE MUNICIPALITY

HR DIRECTOR

2015 AUGUST TO JUNE 2020

DUTIES AND RESPONSIBILITIES

Develop and ensure HR plan and HR strategic labour alignment: Formulated an HR plan aligned with the organisation’s strategic goals, ensuring labour practices support long-term business objectives.

Develop HR operational model: Designed an operational HR model to streamline processes, define roles, and improve service delivery across all HR functions.

Manage and oversee the recruitment of senior managers: Led recruitment processes for senior management, ensuring alignment with organisational needs and securing top talent for leadership roles.

Manage Personnel and Individual Performance Management System: Oversaw the development and implementation of a performance management system, driving employee productivity and organisational growth through structured performance reviews and development plans.

Develop and implement HR policies and procedures: Created comprehensive HR policies and procedures to guide employee relations, recruitment, compensation, and compliance with labour laws.

Management of compensation and benefits: Handled the design and administration of employee compensation and benefits programs to ensure competitive remuneration and adherence to organisational policies.

Management of employee wellness, health, and safety: Developed and managed employee wellness initiatives, health programs, and safety regulations, ensuring a healthy work environment, promoting mental and physical well-being, and compliance with occupational health and safety standards.

Ensure sound employee relations through engagement with organised labour and develop IR strategies: Maintained effective labour relations through proactive engagement with unions and developed Industrial Relations (IR) strategies to prevent and manage conflicts.

Develop and implement organizational development strategies and policies: Designed and implemented strategies for organisational development, addressing workforce planning, culture change, and improving overall organisational performance and effectiveness.

NEWCASTLE MUNICIPALITY

MANAGER ADMINISTRATION AND SECRETARIAT

MAY 2013- JULY 2015

DUTIES AND RESPONSIBILTIES

Identify and define the short to medium-term objectives and priorities of the administration department: Established clear objectives and priorities for the administration department, focusing on optimising administrative support to the council and aligning department functions with the council’s strategic goals.

Outline the provision of administrative functions to the council: Defined the scope of administrative services to be provided to the council, including document management, meeting coordination, communications support, and other operational tasks to facilitate smooth council operations.

Direct and control the Key Performance Indicators (KPIs) and outcomes of personnel within the Administration section: Set and monitored KPIs for administrative personnel, ensuring that performance targets were met, and aligned with the overall goals of the council and the administration department.

Risk assessment and management: Conducted risk assessments within the administration section, identifying potential risks related to administrative functions and implementing risk mitigation strategies to minimise operational disruptions.

Direct the implementation of specific procedures, systems, and controls in key functional areas: Oversaw the implementation of policies, procedures, systems, and controls within the administration section to enhance efficiency, accountability, and compliance with organizational standards.

Control and coordinate the provision of legal and secretariat functions for the council: Managed and coordinated the legal and secretarial services for council meetings, including preparing agendas, minutes, legal documentation, and ensuring proper record-keeping for legal and compliance purposes.

Manage budget control: Ensured proper budget management by implementing systems and controls to monitor expenditure within the administration department, preventing overspending and ensuring alignment with the approved budget.

Draft bid specifications and manage service providers: Developed clear and precise bid specifications for outsourced services, evaluated proposals, and managed service providers to ensure high-quality service delivery, compliance with contracts, and cost-effectiveness.

NEWCASTLE MUNICIPALITY

SENIOR HR OFFICER

AUGUST 2010- APRIL 2013

DUTIES AND RESPONSIBILTIES

Assist in implementing HR initiatives.

Facilitate information session to employees and line managers.

Responsible for the execution of HR services in the areas of Compensation and benefits, recruitment, selection.

Maintain and updates HR Information System to ensure that all personnel information is properly & accurately captured, effectively managed, and always maintained.

Assist HR Manager in the review, development, and execution of HR policies & programs within the area of assignment Assist the HR Manager with Job Evaluation/Analysis

Assist in the development and implementation of a workable Performance Incentive Scheme.

Provide support to employees in the interpretation of HR policies and guidelines

Oversee the execution of HR services in the areas of employees’ welfare administrations.

Conduct employee orientation, development, and training administration.

Continually develop and maintain HR policies and procedures; Participates in the conduct of investigations when employee complaints or concerns are brought forth

Participate in the conduct of investigation for disciplinary matters.

Responsible for planning and scheduling of staff meetings in collaboration with the HR team, develop the HR Calendar and objectives for the year

CONSOL GLASS

SNR HR OFFICER

2004 MAY- 2010 JUNE

DUTIES AND RESPONSIBILITIES

ADMINISTRATION

Administer day-to-day administrative function and provide efficient service to management and employees.

Accurately and timelessly administer and co-ordinate all HR monthly reports

Administration and management of appointments and terminations of employments contracts and conduct exit interviews

Manage and administer employee benefits

Arrange employee Assistant programme

RECRUITMENT AND SELECTION

Manage and administer recruitment process including consulting with recruitment agencies.

Manage monitor temporary contract of employment

Select, arrange, and conduct interviews with suitable candidates. In conjunction with department managers.

TRAINING AND DEVELOPMENT

Management of succession plan

Enforce compliance of EE plan

Compile workplace skills plan

Ensure that performance management one on one career discussion is in place for all the employees

Monitor the progress and impact of the training and track productivity improvements, evaluate the (ROI) Return on Investment.

Evaluate the quality of training provided in-house by means of course evaluation

Conduct induction on new employees

EMPLOYEE RELATIONS

Chairing and executing disciplinary hearings

Management and organise shop stewards meeting

Advice line managers and employee on ER issues and policies

Give advice in respect of the formation of charge sheet.

IDWALA CARBONATES

HUMAN RESOURCES OFFICER

JAN 2003-APRIL 2004

DUTIES AND RESPONSIBILITIES

ADMINISTRATION

Acting allowance calculation and Administration

Administration of provident fund

Ill-Health, death benefits

Medical aid administration

Updating and monitoring of employees’ personal file

Administration of employee loan and advances

Prepare and monitor all employees contact of employment

Manage HR Diary

Arrange and co-host all social events

Arrange EAP and manage activities

INDUSTRIAL RELATIONS

Scheduling of disciplinary enquirers and arrange chairperson

Represent HR in the disciplinary hearings

Take minutes and ensure that records are filed in personal file

Co-ordinates management and shop stewards meeting

RECRUITMENT AND SELECTION

Draft and circulate advertisement internally and externally

Select, arrange, and conduct interviews with suitable candidates

Handle staff employment queries and consult with agencies to find suitable candidate

TRAINING AND DEVELOPMENT

Prepare and submit WSP for submission

Prepare and submit employment equity Plan

Onboard training of new employees

Coordinate the submission of personal development plan on yearly basis.

CCMA

CASE MANAGEMENT OFFICER

AUGUST 2001 - DEC 2002

DUTIES AND RESPONSIBILITIES

Data Capturing

Sending correspondence for scheduling of the hearing

Manage and administer the writ of execution

Screen cases and give advice on labour matters

Attempt to conciliate the matter before the dispute is declared and formally lodged into the system

Manage cases referred to the CCMA (Scheduling cases in conjunction with the available commissioner

Determine jurisdiction when cases are referred to the CCMA.

PRESTIGE CLOTHING MANUFACTURERS

JULY 2000-JUNE 2001

HR ADMINISTRATOR

DUTIES AND RESPONSIBILITIES

General HR Responsibilities:

Recruitment Support: Assist in the recruitment process by posting job advertisements, screening resumes, scheduling interviews, and managing candidate communications.

Onboarding and Offboarding: Coordinate the onboarding process for new hires, including preparing offer letters, collecting necessary documentation, and facilitating employee orientation. Manage the offboarding process for employees leaving the organisation.

Employee Records Management: Maintain accurate and up-to-date employee records, including personal information, job details, performance reviews, and training documentation.

HR Policies and Procedures: Ensure adherence to HR policies and procedures, providing guidance to employees and management on HR-related issues.

Employee Relations: Act as the first point of contact for employees regarding HR queries, issues, and complaints. Assist in resolving employee conflicts and promote a positive workplace environment.

Leave and Attendance Management: Monitor employee attendance, leave requests (sick, vacation, and other types), and update leave balances. Ensure accurate record-keeping for compliance purposes.

Benefits Administration: Assist in the administration of employee benefits programs, including health insurance, retirement plans, and other perks.

Payroll-Specific Responsibilities:

Payroll Data Entry: Accurately capture and input employee salary information, bonuses, deductions, overtime, and other payroll-related data into the payroll system.

Timekeeping Management: Ensure the accurate recording of hours worked by employees, verifying time sheets, and handling any discrepancies in work hours.

Salary Adjustments: Update payroll records with any salary adjustments, promotions, new hires, terminations, or changes in employee status that affect compensation.

Payroll Queries and Support: Address payroll-related queries from employees, such as discrepancies in pay, tax deductions, or leave balances.

Additional Administrative Responsibilities:

HR System Management: Maintain and update the HR Information System (HRIS) with employee data, ensuring accuracy and confidentiality.

HR Reports: Generate regular HR reports for management, including data on headcount, employee turnover, leave balances, and payroll summaries.

TERTIARY EDUCATION

UNIVERSITY OF PRETORIA

MASTER’S IN PUBLIC ADMINISTRATION

COMPLITED 2018

MODULES

YEAR 1

Financial resources management

Human Resource Management

Research methodology

Public administration

Public management theories

Year 2

Dissertation- public administration

Modern management techniques

Public policy analysis

UNIVERSITY OF PRETORIA

MUNICIPAL FINANCE MANAGEMENT PROGRAMME

COMPLETED 2015

MODULES

Governance and legislation

Strategic management budgeting implementation and performance management.

Cost and capital planning

Municipal supports and project management

Supply chain management and public private partnerships

Municipal accounting and risk management

UNIVERSITY OF CAPE TOWN (UCT)

CERTIFICATE IN HUMAN RESOURCES MANAGEMENT

COMPLETED 2014

MODULES

Overview of HRM

HR & statutory requirements

HR systems Polices & procedures

Recruitment, selection, Assessment & On-boarding

Performance management

HR as the custodian of change

Employee Wellbeing & organisational Health & Safety

Facilitating Training & development

Reward, incentives & retaining employee

Strategic HR management

UNIVERSITY OF JOHANNESBURG

INDUSTRIAL RELATIONS LAW CERTIFICATE

COMPLETED 1998

MODULES

Practical labour training

Labour dispute resolution

Conflict resolution

Labour law

Labour Relations Act (LRA)

Basic Conditions of Employment Act (BCEA)

Industrial relations

Employee relations

Trade unions functions

SHORT COURSES ATTENDED

Employment equity act

Skills development act

Best management skills

Workplace succession plan

Substantive law

Sap training (computer software training)

UNIVERSITY OF KWAZULU NATAL

BACHELOR OF ART

COMPLETED 1997

MODULES

Public administration iii

Sociology iii

Anthropology ii

English I

Zulu I

SECONDARY EDUCATION

NAME OF INSTITUTION : PROMATE COLLAGE

HIGHEST GRADE PASSED : MATRIC GRADE 12

AGGREGATE : EXEMPTION

REFERENCES

NAME : SELBY SELEPE

POSITION : MUNICIPAL MANAGER

COMPANY : MOHOKARE MUNICIPALITY

CONTACT NUMBER : 084-***-****

NAME : SBU DLUNGWANE

POSITION : DIRECTOR

COMPANY NAME : NEWCASTLE MUNICIPALITY

CONTACT NUMBERS : 072-***-****

NAME : THABSILE SITHOLE

POSITION : HR MANAGER

COMPANY NAME : NEWCASTLE MUNICIPALITY

CONTACT NUMBERS : 060-*******

NAME : BERYL KHUMALO

POSITION : CHIEF EXECUTIVE OFFICER

COMPANY NAME : MBAYA

CONTACT NUMBERS : 083-***-****

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