Delivery Driver Administrative Assistant
Resume:
Kelly Sexton
linkedin.com/in/kelly-sexton
Inman, SC 29349
***************@*****.***
Owner/Operator Small Business
Administrative Assistant
Customer Service Representative
Assistant Manager
Bartender/Bar Manager
Delivery Driver
Over 20 years cumulative education and work experience to include customer service, delivery driver, restaurant management, bartender, server, administrative assistant, and office management. Self-motivated, energetic, and highly resourceful customer-focused professional with multifaceted skills. A detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple assignments and tasks simultaneously with confidence and ease in even the most challenging and fast-paced environments.
Able to navigate through multiple operational software programs including: Word, Access, Excel, and PowerPoint.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
DoorDash-Spartanburg, SC
May 2020 to Present
Efficiently manage delivery routes and schedules, resulting in consistently maintaining platinum status, in which orders received are high priority.
Independent Contractor/Delivery Driver
Instacart-Wellford, SC
January 2020 to Present
Efficiently select customer grocery items, prepared items for delivery, deliver items. Bartender
RJ Rockers Brewing Company-Spartanburg, SC
May 2019 to November 2019
• Focused on the minute details to provide high quality products and service to guests.
• Used accurate measurements to prepare and serve drinks to guests.
• Registered beverage and food related transactions according to procedures set up by management.
• Responsible for receiving, issuing and keeping necessary records of liquor and supplies.
• Anticipated needs and provided fast, flawless service.
• Kept assigned working areas organized and orderly, maximizing efficiency and reliability.
• Verified receipts to ensure accuracy.
• Completed assigned side work and accurate daily reports/banks.
• Collaborated with fellow bartenders to plan, establish and execute the launch of the restaurant's ability to sell liquor.
Key Manager
Copper River Grill-Boiling Springs, SC
March 2016 to May 2019
• Assisted the Operating Partner and other managers with the supervision of employees to ensure staff provided the highest quality of service to the customer at all times.
• Strived to create and maintain a healthy and positive work environment on a daily basis.
• Managed staff levels to accommodate business needs.
• Greeted guests upon arrival; resolved customer complaints and answered questions to customer satisfaction.
• Continuously sought after innovative and creative ways to promote teamwork and boost employee morale.
• Communicated with front and back of house staff to assure efficacy and productivity. Bartender
Copper River Grill-Boiling Springs, SC
June 2015 to May 2019
• Concocted house specialty drinks and classic cocktails for bar customers, as well as prepared alcoholic beverages for dining room guests.
• Fostered and developed long-term, sustainable relationships with customers, vendors, and associates.
• Trained new bartenders on company specifications for proper mixing, garnishing and serving of alcoholic and non-alcoholic drinks.
• Maintained an accurate account of bar inventory and ordered beer, wine, liquor, and other additional supplies as needed.
• Maintained a consistent and precise cash drawer. Administrative Assistant
Copper River Grill-Boiling Springs, SC
March 2016 to November 2017
• Assisted management team with highly complex administrative duties, including Microsoft Office Suite applications, as well as performed regular secretarial duties such as typing, bookkeeping, photocopying, filing, preparing outgoing mail, etc.
• Provided detailed clerical and financial duties, including direct payroll operations for the staff such as balancing, verifying, and validating payroll input prior to payroll processing and handling money.
• Maintained and organized employee files and records, and was responsible for the completion and accuracy of all human resource files, including I-9's and e-verify.
• Acted as company liaison, and functioned as the main channel of communication between the corporate office and the restaurant.
• Made daily bank deposits to the bank and posted payments to ledger.
• Followed company Policy and Procedures Manual for maintaining accounts payable and receivable records.
• Assisted with cycle count inventory to ensure inventory accuracy and cost control. Additional work history upon request
Education
Associates in Applied Science in Management
Spartanburg Community College - Spartanburg, SC
December 2017
Skills
• Payroll processing
• Payroll
• Customer service (10+ years)
• Cost control
• Office administration
• Bartending
• Restaurant Server
• Waitress
• Hostess
• Mixologist
• Barback
• Busser
• Waiter
• Serving Experience
• Host/Hostess
• Banquet Experience
• Cash Handling
• Catering
• Guest Services
• Office Management
• Restaurant Management
• Upselling
• POS
• Food Service
• Event Planning
• Inventory Control
• Time Management (10+ years)
• Typing (10+ years)
• Microsoft Office
• Human Resources
• Food Preparation
• Merchandising
• Leadership
• Communication Skills (10+ years)
• Computer skills
• Supervising experience
• Sales
• Cleaning
• Accounting
• Microsoft Powerpoint
• Driving
• Front desk
• Hospitality
• Microsoft Excel (10+ years)
• Aloha POS
• Management
• Personal assistant experience (8 years)
• Google Suite
• Data collection
• Marketing
• Events Management
• Kitchen Experience
• Microsoft Word (10+ years)
• Microsoft Outlook
• Accounts Receivable
• Human resources
• Office management
• Payroll
• Cash handling
• Sales
• Customer relationship management
• Google Docs
• Accounts receivable
• Typing
• Supervising experience
• Google Suite
• Accounts payable
• Hospitality
• Business development
• Events management
• Guest services
• POS
• Marketing
• Restaurant experience
• Driving
• Bartending
• Data collection
• Accounting
• Front desk
• Upselling
• Retail sales
• Cash register
• iOS
• Serving
• Merchandising
• Leadership
• Analysis skills
• Relationship management
• Negotiation
• Customer support
• Communication skills
• English
• CRM software
• Catering
• Wine knowledge
• Management
• Sales management
• Organizational skills (10+ years)
• Marketing (7 years)
Links
http://linkedin.com/in/kelly-sexton
Certifications and Licenses
Driver's License
February 2018 to February 2032
Assessments
Bartending — Proficient
February 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Cleaner fit — Proficient
August 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Inside sales — Proficient
March 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Attention to detail — Proficient
March 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Delivery driver — Proficient
March 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Data entry: Attention to detail — Proficient
August 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Bartending — Proficient
June 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food service: Customer situations — Proficient
March 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Scheduling — Proficient
March 2024
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer service — Proficient
September 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
AREAS OF EXPERTISE
• Bartending
• Restaurant Management
• Customer Service
• Customer Retention
• Human Resources
• Office Administration
• Payroll Processing
• Inventory Management
• Cost Control
Contact this candidate