PHUONG L. YBARRA
**** ******** ***** **** *****: 1-214-***-****
Grand Prairie, TX 75052 Email: *******@***.***
EMPLOYMENT HISTORY
MHMR Tarrant County
Compensation Analyst
-Manage projects such as employee engagement, survey participation and analysis,
compensation integration for internal equity and market reviews.
-- Provide information pertaining to employee’s compensation to the Leadership Team.
- - Assist in analyzing the development, preparation and analysis of reports pertaining to e employee engagement, including issues such as staffing levels and turnover.
-Actively research evolving best practices that address common challenges with retention.
-- Assist with the ongoing administration of compensation programs and practices.
-- Participate in salary surveys and provide market analysis on an annual and ad-hoc
basis.
-Review exemption status and ensure jobs are compliant with FLSA standards.
-Assess current job descriptions and align the roles and positions to today’s markets.
City of Grand Prairie
Permit Coordinator
- Supervised staff of 5, evaluated, and coordinated clerical staff duties.
- Reviewed and prepared permit applications for Grand Prairie businesses.
- Completed data entry and billing processes.
- Issued health and environmental-related permits according to city, state, and federal requirements.
- Assisted department and division heads with budget management program activities, employee interviews and evaluations, and departmental policies and procedures.
- Processed and issued 600+ Auto Related Business Permits in 1 year based on new city code regulations.
Lockton Dunning Benefits
HR Outsourcing Coordinator
-Account management and billing of 50+ client accounts along with monthly tracking of production.
-Accurately created expense reports, ensuring that payments were made in a timely manner.
-Prepared a variety of correspondence, reports, and other forms of documentation.
-Provided assistance in copying, sorting, binding and/or mailing of materials.
-Arranged meeting rooms, hospitality items, and technology as needed.
-Attended meetings, took meeting notes and distributed notes.
-Organized team building events and holiday parties for department.
-Document and verified annual benefit enrollment forms.
-Handled Qualified Medical Child Support Order (QMCSO) process. Enrolled dependents for active employees in UltiPro, drafted employee notification letters and completed support notice to issuing agency.
Lockton Dunning Benefits
Compensation Analyst
- Reported and data integrity auditing for clients.
- Participated in compensation surveys conducted by professional survey companies.
- Provided global administration support for sales compensation plans using DocuSign. Assisted with target notification creation and distribution.
- RFP response analysis for clients.
- Responsible for the administration and implementation of compensation program.
- Provided salary reports and analysis to clients.
- Billed client accounts and monthly tracking of production.
- Analyzed exempt and nonexempt jobs and created job descriptions.
- Reviewed and analyzed employee list for a RIF, relocation and retention packages.
Hostess Brands
Corporate HR Associate
- Prepared, distributed and tracked legal separation agreements for separated employees. Submitted separation payments to payroll. Served as the internal TAA. coordinator and responded to government inquiries regarding the program.
- Ran bi-weekly Corporate Analysis report and sent corrections to AskHR.
- Conducted data integrity audits in SAP. Researched findings and worked with Compensation Manager to recommend corrective actions. Followed-up with appropriate team to ensure corrections were implemented.
- Served as the program administrator for the CRS car reimbursement program. Processed enrollments, terms, changes and monthly payments.
- Submitted data to wage and salary surveys as required.
- Served as HRSmart and VIAM Superuser and reporting administrator. Managed positions for job profiles by moving or adding new positions and deactivated termed users. Responded to applicant inquiries regarding status of postings and reset passwords.
Safe Dental Group
Front Office Lead
-Acted as team leader and office support staff by providing quality dental treatment and oral health education.
-Scheduled and supervised assigned staff, provided ongoing performance feedback and acted as a key communicator.
-Verified patients’ dental insurance information, processed insurance claims/e-claims/electronic attachments and checked claim status.
-Processed billing/payment arrangements/collections.
-Recorded treatment information in patient records, maintained patient files and charts.
- Provided postoperative instructions prescribed by Dentist and treatment plans.
General & Cosmetic Dentistry
Office Manager
-Performed, delegated and oversaw office correspondence, insurance billing,
financial arrangements, staff performance and disciplinary matters.
- Worked closely with doctor and staff to ensure that clinical operations
functioned in an orderly and efficient manner.
- Responsible for coordinating all staff activity within the office to maximize
patient flow, productivity, and teamwork.
- Patient relations, scheduling, account maintenance, consultations, treatment sales, reporting and bookkeeping.
Lone Star Park – Main Gift Shop
Assistant - Seasonal
-Operation of cash register and assisted customers with selection of souvenirs.
-Labeled new merchandise and re-stocked shelves in Gift Shop.
-Inventory control of supplies in the stockroom.
-Provided support to the Gift Shop Supervisor and performed duties as assigned.
American Airlines - HR Delivery Support
04/2022 – 09/2024
Fort Worth, TX
12/2019 – 7/2021
Grand Prairie, TX
02/2016 – 08/2019
Dallas, TX
07/2012 – 02/2016
Dallas, TX
04/2011 – 07/2012
Irving, TX
04/2010 – 03/2011
Richardson, TX
01/2008 – 02/2010
Arlington, TX
04/2004 – 12/2007
Grand Prairie, TX
02/2002 – 12/2005
Report Administrator/ Operations
Dallas/Fort Worth, TX
-Monitored daily call volume and service levels for call center.
-Prepared daily, weekly, monthly, quarterly and annual reports from automated databases for Employee Services (ES), Management Advisory Services (MAS), and Talent Services (TS).
-Communicated daily statistical application and employee performance results.
-Tracked and analyzed historical data and trends.
-Adhoc reporting and multiple projects as requested.
-Developed relationships with Verizon and Nortel for phone system issues.
American Airlines - Diversity Programs
04/2000 - 02/2002
Staff Assistant
Dallas/Fort Worth, TX
-Provided Administrative Support to Coordinator Diversity Programs.
-Maintained Sabre and Focus Star records pertaining to Employee Resource Groups.
-Responsibilities included Expense/Invoice tracking, coordinated scheduling of Diversity A/V equipment and kept a
control log for each item.
-Upkeep of ERG budget, issue vouchers and order department supplies.
-Prepared presentations and reports as needed.
American Airlines - Diversity Programs
10/1999 - 04/2000
Provisional
Dallas/Fort Worth, TX
-Archived applications from various workgroups to designated locations.
-Created database with applicants' information in Excel.
-Maintained filing system within the department for reporting access.
-Assisted with special projects as needed.
-Performed other duties and assignments as requested.
American Airlines - Sabre Finance Division
08/1998 - 09/1999
Provisional
Dallas/Fort Worth, TX
-Verified contract labor and rates for consultants from various agencies.
-Processed invoices and created credit memos to cash disbursement.
-Maintained a filing system for credit memos and expense reports for records.
-Communicated with agencies on status of accounts with the company.
American Airlines - Travel Cards
12/1997 - 07/1998
Provisional
Dallas/Fort Worth, TX
-Setup and maintained filing system for employee travel card requests.
-Answered multi-line telephone and directed calls pertaining to travel benefits.
-Collected and processed mail from a variety of locations for the Travel Center.
-Verified submitted documentations pertaining to records of employees.
Datatrac - General Services Administration (GSA)
07/1997 - 09/1997
Market Research
Fort Worth, TX
-Searched company web sites for information and carried out extensive research.
-Compared government prices on products and suggesting new sources.
-Contacted and interacted with contractors, clients and their vendors.
-Upkeep of records on file in the database system.
Texas Wesleyan University - University Computing and Media Center
09/1994 - 07/1997
Computer Laboratory Assistant
Fort Worth, TX
-Assisted students with various computer assignments as well as computer usage.
-Took picture ID's for students and performed virus checks on discs.
-Logged in and out students on computers and assist students as needed.
-Delivered and picked up media equipment at the requested rooms on campus.
PC SKILLS
-Experience with word processing: IBM and Macintosh computers.
-Software applications: Windows (10, 2016, 2000, 98, XP, NT), Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Dental Dentrix & Mogo
-Web Browsers: Google Chrome, Firefox, HTML, Microsoft Internet Explorer and Netscape.
-Applications: UKG, Cadient, Outlook, Lawson, Kronos, Peoplesoft, Workday, DocuSign, UltiPro, MarketPay, SAP, Cognos, Nortel Classic Client, SABRE, Seagate Crystal (Info Desktop), and Symposium Web/Classic Client.
EDUCATION
Texas Wesleyan University – Fort Worth, TX Major: Biochemistry – Degree in Progress