Information Technology Windows Server

MICHAEL WAYNE CHAMBERS

Corona, CA 714-***-**** ************@***.*** https://www.linkedin.com/in/michael-w-chambers-16013389

To obtain a position as an Infrastructure Engineer with a company that will utilize my skills and provide opportunities for growth.

Proficient in the follow Software and Technology

Windows Server 2019 and 2016

Azure and Intune AD

Routing and switching

Dell Core & OOB switches

Windows 8, 10, 11 Operating Systems

Service Now CMDB (London, San Diego P1)

Cloud Concepts and Security

Jenkins

Virtualization through VMware

Fortinet Firewall & Palo Alto Firewall

MECM Software Updates and App Deployments.

F5 Load Balancing

Rubrik Server Back Up

Cisco Networking

Experience

08/16 – Present Information Technology Consulting Corona, CA

System Engineer /Jr Network Administrator

Deployed software patches to applications created by developers.

Troubleshoot Layer 2 and Layer 3 network connectivity issues.

Work with vendor in addition to knowledge base articles to resolve complex issues escalated from Business Unit.

Deployed automated software patches through Jenkins.

Service Now CMDB maintenance and discovery troubleshooting.

Configuration and administration of Windows 2019 server promoting server to domain controller.

Created knowledge based articles in Service Now on CMDB topics.

Used Microsoft Azure for VM and application management, obtained tag and IP address information for reconciliation with Service Now CI.

Verified server role in SolarWinds also used IPAM to verify network and subnet locations throughout the organization.

Create inventory and performance reports in SolarWinds. Created dashboards from generated reports.

Remote connectivity to Windows Server 2012 and 2016 through RDP to execute .bat files for application fix.

Putty in to Dell Core Switch to verify VLAN assignment and switch port modes.

Patching Windows 2012 r2 servers using WSUS and SCCM.

Administration, configuration of Active Directory on Win 2016 server.

IP source and destination filtering on Palo Alto firewall to capture packets to verify data traffic through open ports.

Implementation of cloud storage solutions to ensure data backup and recovery.

Configuration and troubleshooting of Active Directory, Group Policy, TCP/IP, DNS & DHCP issues using command line utilities.

Installation of Hyper V role in Win 2016 to virtualize server RDS for maximum utilization of server resources.

Documentation of server names, IP address and locations in Data Center.

DHCP configuration creating scopes to enable static entry for enterprise devices requiring static addresses.

Installation of and configuration of blade servers on rack mounts in IDF to organizations PDU specifications.

Palo Alto security policy troubleshooting to resolve port blockage in Cloudian application.

Server monitoring through SolarWinds and log files to troubleshoot performance issues.

SQL 2014, 2016 database backup and restore in addition to running SQL queries.

Application packaging and delivery with Microsoft SCCM 2012 and App Volume Manager VMWare.

Cisco Router and Switch configuration using CLI.

07/08-08/16 Allscripts (Onsite at PIH) Whittier, CA

Manager Desktop Operations

Manage daily operations of 11 desktop support employees while reducing budget by 20% through training talent in-house.

Collaborate with project stakeholders on technology expansions at Whittier and Downey locations of Presbyterian Intercommunity Hospital.

Application support of Sunrise Clinical Manager software

Monitor overdue work orders by generating metric through excel spreadsheets and pivot tables in order to coach team members resulting in improved performance.

Improved break-fix process by utilizing vendors with fast turnaround in ordering parts resulting in faster resolution for the client.

Documentation and training of new processes and procedures.

Remotely resolved end user issues with Altiris 6.0 and Dameware for remote administration.

Supported VMware client-side configuration and connectivity in enterprise environment.

Reduced spending on project budget by outsourcing time consuming project task to less expensive labor while overseeing quality was maintained.

Conduct site assessments for Requests for Service from business units and obtain quotes when new equipment is needed.

Managed technology upgrades and Go Lives by collaborating with Business Analysis.

Image desktop and mobile computers using SCCM and Altiris.

Configuration of Thin Client PC in a VDI environment and troubleshot wired and wireless connectivity issues.

08/07-07/08 Williams Consulting Brea, CA.

Systems Administrator

Managed Windows Back-up Services ensuring proper data recovery in the event of server crash. Imaged server and workstation to ensure additional line of defense against data loss.

Configuration and restoration of server’s data with Symantec Backup Exec system software and recovery strategies including recovery from SAN storage.

Configure mobile devices for connectivity to network and mail server. Installed Iron Mobile for mobile data protection and security across the network.

Creation of domain including registering domain name and creation of first domain controller.

Server remote administration and patch management through WSUS and SCCM.

EDUCATION

5/2013 California Baptist University Riverside, CA

Masters of Business Administration

5/2012 California Baptist University Riverside, CA

Bachelors in Business Administration

6/2002 Fullerton College Fullerton, CA

Liberal Arts Degree/ Certification Occupational Health Safety

4/1999 United Education Institute Santa Ana, CA

Networking Technologies Diploma

Technical Certifications

Comptia A+ Certified

References Available Upon Request

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