Jekobi Watson
Burlington, NC *****
***************@*****.***
A Young Business professional offering years of experience in customer service. Great at prioritizing daily tasks and following through to achieve performance and productivity goals within any environment. Effective team player with superior communication skills.
· Management skills
· Organization skills
· Hard working
· Communication Skills
· Interpersonal Skills
· Leadership skills
· Adept at handling high-pressure situations
· Troubleshooting
· Sales
· Salesforce
· Zendesk
· CRM tools
Work Experience
Sales Associate
Cole Haan
January 2022 to Present
· Time management
· Customer service
· Communication
· Management of several employees at a time
· Timekeeping
· coaching
· De-escalation
· Training employees with a sales-focused mindset
· operations
Sales Support Associate
Dillard’s
January 2020 to December 2022
· Staff Support
· Customer service
· Processing materials
· Strong problem-solving skills
· fast-paced work environment
· Customer de-escalation
· Recruiting and training new associates
· Strong sales-focused mindset.
· Training associates to be successful goal-oriented Salespeople
· Operations
· Coaching
Education
some college in Psychology
Alamance County Community College - Graham, NC
Present
Hugh M cummings Highschool
Skills
• Zendesk
• Communication Skills
• Sales
• Leadership skills
• Adept at handling high-pressure situations
• CRM tools
• Management skills
• Salesforce
• Hard working
• Troubleshooting
• Organization skills
• Interpersonal Skills
• Communication skills
• Sales
• Customer service
• Retail Sales
• Basic math