Human Resources Business Partner
Resume:
COURTNEY SMITH
Human Resources Business Partner
+1-317-***-**** *****************@*****.***
https://www.linkedin.com/in/courtney-smith-a39aa31a7/ SUMMARY
HR professional with 7 years of office operations experience, including 2 years specializing as Head of Human Resources. Known for my cheerful demeanor and quick learning abilities, I have address complex HR challenges with a pragmatic, solution-focused approach. My people-centric attitude cultivates productive workplace environments, while my commitment to strategic HR initiatives drives organizational success. I am eager to leverage my expertise in enhancing employee relations to contribute to your HR objectives.
KEY ACHIEVEMENTS
Leadership
Managed 100+ employees across six departments in a multi-region company
Change Management
Managed both US based and EU based acquisitions and mergers EXPERIENCE
Human Resource Business Partner
Sharpen Technologies
03/2022 Indianapolis, United States
Recruited top talent during a pivotal scale-up phase Delivered strategic support during two major acquisitions, successfully integrating three distinct company cultures into a cohesive environment Contributed significantly during open enrollment by collaborating with brokers to enhance and optimize HRIS system codes
Managed a complex company-wide Reduction in Force (RIF), ensuring smooth transitions and minimal disruption
Acted as the primary point of contact for company-wide events across three U.S. cities (Indianapolis, Boston, Salt Lake City) and globally in Galway, Ireland, successfully coordinating travel, lodging, events, and catering for 100+ employees while staying within budget Key contributor to HR compliance, consistently maintaining up-to-date knowledge of regulations, compliance, and best practices Implemented quarterly eNPS to help guide setting OKR's Data Analyst in Medical Coding
CIPROM Inc
10/2020 - 03/2022 Indianapolis, United States
Proceeded physician medical records
Learned a brand-new language and skill in medical coding Worked independently and remotely
Hit company goals for productivity and accuracy
Office Manager and Patient Coordinator
Avon Dental Centre
01/2017 - 10/2019 Avon, United States
Developed and implemented SOPs for critical business operations Started an annual employee review and merit procedure and improved employee retention 30%
Improved hygiene bookings
CERTIFICATION
Recruiting, Hiring, and Onboarding
Employees
2023 University of Minnesota
Preparing to Manage Human Resources
2022 University of Minnesota
PROJECTS
SharpenEdge Mentorship Program
2022 - 2024 Indianapolis, United States
SharpenEdge Mentorship Program offers
numerous benefits to both mentees and mentors.
This guidance can lead to increased job
satisfaction, improved performance, and faster
career progression.
Created the first Mentorship program which
ran 4 months each year
14+ Participants per year
Lunch & Learn
2022 - 2024 Indianapolis, United States
Lunch and Learn’s give Sharpenites the ability to
sit in on presentations which help give better
understanding of our product, industry, and
company.
Covers professional or personal growth,
technical, financial investing, etc. The topics
are limitless!
Successfully organized 20+ Lunch and Learn
event
SKILLS
Employee Relations
HR Information Systems (HRIS)
Recruitment and Talent Acquisition
Compliance and Employment Law
eNPS Team Development
Communications Training
Conflict Resolution Payroll
Employee Onboarding/Offboarding
Benefits Administration
Diversity and Inclusion Initiatives
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