Account Manager Glen Burnie
Resume:
PROFESSIONAL SUMMARY
Enterprising leader with proven ability to build strong client
relationships and drive business growth through articulate communication and strategic planning. Adept at identifying opportunities and implementing solutions that enhance customer satisfaction and achieve organizational goals.
EXPERIENCE
Account Manager
August 2016 - September 2024 Travel Advantage Network, Glen Burnie, MD
Salon Manager
August 2007 - October 2015 Keith Harris, Pasadena, MD APO Manager
May 1983 - September 2003 Avis/Thrifty Car Rentals, Baltimore, MD
Managed a portfolio of accounts by providing timely support and guidance. Collected north of $1 million in service dues.
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Cultivated strong client relationships through proactive communication and problem resolution.
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Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service.
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Developed and succeeded in implementing strategies to increase client retention rates and revenue
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Managed car rental sales and cooirdinated the maintenance and repair of rental cars, including scheduling appointments and handling paperwork.
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Drafted reports summarizing monthly revenue, expenses, and other performance indicators.
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EDUCATION
High School Diploma
June 1981
Glen Burnie High Scool, Glen Burnie
CONTACT
**************@******.***
Pasadena, MD
SKILLS
Customer Relationship Management
(CRM)
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• Staff Management
• Business Development
• Cross-Functional Collaboration
• Data-driven decision-making
• Vendor Management
• Systems and software expertise
• Documentation And Reporting
• Collections
BETH WOOLFORD
REFERENCES
References available upon request
Contact this candidate