Tahena Janet Ayala
P.O. Box **** Kingshill, St. Croix, USVI 00851
Phone: 340-***-**** (Cell)
Work: 340-***-**** ext. 4030
Email: ***********@*****.***
OBJECTIVE
To secure a challenging position that would yield a true opportunity to utilize, apply and enhance the business and computer skills I have acquired, and offer the potential for advancement. EDUCATION
Major: Associate’s of Science in Accounting (completed December 2011) Colorado Technical University 4435 North Chestnut Street Colorado Springs, CO 80907 Telephone: 866-***-**** Website: www.ctuonline.edu Working on: Bachelor of Science in Business Administration/Concentration in Management
(completion by 165 credits, GPA 3.5)
TRAINING
4/19/07 Speedy Secretarial Institute Peter’s Rest, St. Croix, USVI QuickBooks 2006
Working with bank accounts, using other accounts in QuickBooks, entering sales information, receiving payments and making deposits, entering and paying bills, analyzing financial data, setting up inventory, tracking and paying sales tax, doing payroll QuickBooks, estimating and progress invoicing, tracking time, customizing forms and QuickBooks letters. 10/12/06 - 2/13/07 Speedy Secretarial Institute Peter’s Rest, St. Croix, USVI Accounting I & II
Worksheet, Trial Balance, Adjustments, Adjustments Trial Balance, Income Statement, Balance Sheet, Statement of Owner’s Equity
5/7/06 Speedy Secretarial Institute Peter’s Rest, St. Croix, USVI Advance Computer, Intro. To Computers/Microsoft Office 2003 Microsoft Works, Excel, Access, PowerPoint, Outlook EMPLOYMENT HISTORY
Accounting Analyst
11/2023 – Present Department of Finance C’sted, VI Process agencies payments, review contracts, contact agencies to update payments status, and other related duties as assigned. AP selects departments payments, work daily in completing payments, and work with priority payments. Contact agencies via email or phone call regarding T. Ayala’s Resume
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invoice errors such as account number, date, invoice number, invoice description, coding and documents. Follow up with holds and update department individual to complete changes before rejecting payment within 24-48 hours. Follow up with agency to request funds transfer from OMB to use the correct object code.
Processing Coordinator
5/2006 – 11/2023 D.H.S. Office of Child Care & Regulatory Services C’sted, VI Administrative duties which include typing, filing, answering telephone, bi-weekly time and attendance (payroll), preparing monthly summary reports of collections, worked inter islands
(STT/STX), complete childcare payment on ERP, process payments, and other related duties as assigned. Disseminate information to the public regarding certified Child Care Centers and provide information on how to obtain a child care license. Assist Child Care Specialists with recertification of clients.
Customer Services
4/2008 – Present Christian’s Pharmacy Frederiksted, VI Supervised, pharmacist assistant, cashier, customer services, ran errands, picked up and dropped off prescription.
Receptionist/Accounting Assistant
2/2007 – 12/2008 Frederiksted Hotel Frederiksted, VI Manage the Front Desk, checking in and out hotel guests. Assist bookkeeper with the daily functions of the accounting department. Process payroll, prepare financial reports and reports required by the Tax Assessor’s Office. Calculate, collect and post credit card and cash transactions and ensure that all collection activities are balanced at the end of the work day. Bank Teller/Translator
8/2000 – 7/2005 Bank of Nova Scotia Sunny Isles, VI Performed in the capacity of a Bulk Teller, Balancing Teller and Drive-Thru Teller; issued money to tellers daily; balanced teller cash drawers at the end of the day. Replenished ABM machines at Sunny Isles branch and Sunshine Mall branch daily. Front End Supervisor
6/1997 – 12/2000 Big K-Mart Sunshine Mall, VI
Supervised cashiers, issued cash, picked up change orders and money bags from cashier at the end of each shift; provided customer service and created weekly schedules for employees. Customer Service Representative/Receptionist
6/1996 – 7/1998 Thrifty Car Rental La Grande Princesses, VI Managed the front desk and made reservations for clients. Prepared and processed bank deposits and change orders. Picked up and dropped off clients. T. Ayala’s Resume
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SKILLS
Bi-Lingual, Computer Literate and Possess V.I. Driver’s License AWARDS RECEIVED
Attendance, Balancing Rate, Monthly Sales and Customer Service REFERENCES
1. Suzette Rojas – Commissioner Assistant at Dept. of Human Services E-mail: *************@*****.*** Phone: 718-2980
2. Sandra Belardo – EMT at Juan Luis Hospital E-mail: **************@****.*** Phone: 340-***-**** work 7pm-7am or 340-***-**** cell 3. Luz Ramos – Customer Service Representative at Tropical Shipping Phone: 773-9867 work or 514-6337 cell