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Business Development Customer Relations

Location:
Spring, TX
Posted:
November 09, 2024

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Resume:

Konrald N. Ndah, MBA

**** ****** *** **.

Spring, TX 77379

404-***-****

*******.*@*****.***

Sales / Business Development Professional

Detail-oriented professional with a background in marketing and business development. Skilled in applying market research and analysis to achieve optimal results. Excellent problem solver with strong time management skills. Vast knowledge in sales strategies and management.

Core Competencies

Sales & Account Management

Business Development

Vendor & Customer Relations

Problem Solving

Team Building

Negotiation

Communications

Professional Experience:

VP International Affairs, Aevolve, Inc.

Strategic Market Development: Exploring innovative ways to leverage Aevolve’s resources for more effective global market strategies.

Cultural and Legal Research: Investigating country-specific cultures, laws, customs, and potential risks to understand diverse business practices.

Knowledge Exchange Facilitation: Promoting the exchange of knowledge that benefits both Aevolve and the global community.

Opportunity Research and Assistance: Identifying opportunities and supporting consumers, businesses, nonprofits, NGOs, and governments in utilizing Aevolve’s products and services to bring real-world knowledge.

Project Manager, PONO Builders, LLC.

Oversee all phases of construction projects, from initial planning and budgeting to final execution and project closeout. Ensure that every step aligns with both timelines and quality standards

Key Functions:

Set clear goals, deliverables, and project timelines.

Manage project budgets, ensuring costs are controlled.

Coordinate and motivate the project team.

Identify and mitigate potential project risks.

Keep all stakeholders updated and ensure smooth information flow.

Ensure all project outcomes meet the required standards.

Intelligent Security Solution Consultant, ADT Security Services:

Helping people protect what they value most, focusing on exceeding sales quotas within the assigned territory and beyond.

Key Strategies:

oIdentified, qualified, prioritized, and closed large sales opportunities.

oDeveloped and implemented account-specific strategies to facilitate closing success.

oFostered and grew positive customer relations, emphasizing ADT brand equity and culture.

oMonitored competitors’ activities and trends within the industry.

Owner & Broker, Florida International Properties Group, Sarasota, Florida:

Directed a full-service real estate firm, driving all phases of the sales cycle.

Managed and mentored a team of sales professionals.

Key Achievements:

oApplied market-specific techniques, customer needs, and industry knowledge to recommend appropriate solutions.

oPerformed Economic Value Assessments to calculate the projected economic value generation of each property.

oAttracted new buyers in a downturned housing market by implementing innovative marketing strategies and incentive programs.

Marketing Consultant, Concrete & Masonry Contractors, Inc., Sarasota, Florida:

Developed new business by promoting service lines through expanding community networks and performing public relations functions.

Key Achievements:

oCreated strategic business plans in alignment with sales objectives.

oInitiated and maintained communications, marketing campaigns, publicity planning, media coordination, and effective customer relations management that enhanced the company’s community presence.

Owner/President, Universal Homes & Realty, Inc., Port Charlotte, Florida

Founded a start-up construction company in the single-family residential marketplace with a strong reputation for product and customer distinction.

Trained and supervised sales teams.

Key Responsibilities:

oManaged budget, cost analysis, P&L evaluation, project management, and operations.

oResponsible for the construction of single-family residences for diverse clientele.

oDevised and executed marketing research for international sales promotions.

oDeveloped marketing communications strategies that increased brand equity and attracted clients.

oImplemented customer-specific action plans..

Education

Master of Business Administration in Marketing

Webster University School of Business & Technology, Sarasota, Florida

Bachelor of Science in Biological Sciences

University of Massachusetts, Boston, Massachusetts

Computer Skills

Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint

Awards & Civic Duties

ADT Centurion Club Member for 4 consecutive years

Excellence in Customer Service Award

Mentorship for Disadvantaged & Disconnected Youths & Families



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