Customer Service Support
Resume:
Elton Gates
Chicago, IL
eltongates4s:
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‘As a Customer Service professional, provide exceptional customer support and assistance. With over seven years of handling inquiries, re
‘issues, and ensuring customer satisfaction, possess excellent communication and problem-solving skills. am adept at building positive cu
relationships and have a proven track record of exceeding customer expectations. am committed to delivering outstanding service and ens
seamless customer experience.
PROFESSIONAL EXPERIENCE
DISC JOCKEY
ARROGANT DJ'S ENTERTAINMENT - Chicago, IL
JANUARY 2005 ~ CURRENT
+ Create and mix playlists of various genres to entertain and engage audiences at events and venues.
+ Utilized DJ equipment and software to seamlessly transition between songs and create a dynamic and energetic atmosphere.
= Manage and maintain a library of music tracks, ensuring a diverse selection for events and audiences.
+ Assist with sound setup and troubleshooting to ensure high-quality audio output during events.
= Manage time effectively to ensure smooth transitions and adherence to event schedules.
~ Adapt to different venues, equipment, and crowd dynamics to deliver a memorable and enjoyable guest experience.
~ Collaborate with other Dis and musicians to create unique and innovative performances
JANITOR
Fifth City Child Development institute - Chicago, It
FEBRUARY 2021 ~ APRIL 2022
= Cleaned and sanitized restrooms, including toilets, sinks, and mirrors.
= Maintained cleanliness and orderliness of common areas, such as hallways and lobbies.
= Cleaned and disinfected high-touch surfaces, such as doorknobs, light switches, and handrails.
Restocked supplies lke toilet paper, soap, and paper towels.
= Followed established cleaning procedures and protocols to ensure a safe and hygienic environment.
Adhered to health and safety guidelines, including personal protective equipment.
Worked independently or as part of a team to complete assigned tasks efficiently and effectively.
STORE MANAGER
Central Cleaners and Alterations ~ Chicago, It
JANUARY 2013 ~ APRIL 2020
= Managed all aspects of store operations, including cleaners and alterations services, sales, and inventory.
= Oversaw a team of cleaners and alteration specialists, providing guidance, training, and support
«Developed and implemented strategies to drive sales and achieve store targets.
Maintained inventory of cleaning supplies and sewing materials, ensuring adequate stock levels.
= Conducted regular inspections to ensure the quality of cleaning and alteration work to maintain satisfaction,
Resolved customer inquiries, concerns, and complaints professionally and promptly.
« Managed scheduling and staffing to ensure adequate cleaning and alteration services coverage.
FORKLIFT DRIVER
Clark Food Service - Bensenville, IL
MARCH 2000 - DECEMBER 2017
+ Operated forklifts and other material-handling equipment to move, stack, and organize materials and products efficiently and safely,
+ Loaded and unloaded trucks, trailers, and containers using forklifts, adhering to weight limits and securing materials for transportation.
+ Verified and matched incoming and outgoing shipments with accompanying documentation, ensuring accuracy and completeness.
« Followed safety protocols and guidelines while operating forklifts, including wearing personal protective gear
« Collaborated with warehouse team members to prioritize and fulfil orders promptly, ensuring an efficient flow of materials.
- Participated in training and certification programs to enhance forklift operation skills and knowledge of safety procedures.
‘ORDER PICKER
Creative Services - Woodale, IL
MAY 1993 MARCH 1939
+ Loaded and unloaded trucks, trailers, and containers using forklifts, adhering to weight limits and securing materials for transportation.
- Utilized inventory management systems to track and locate materials within the warehouse or storage area.
«Assisted in maintaining cleanliness and organization of the warehouse, including proper storage and labeling of materials.
EDUCATION
High Schoo! Diploma
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