Customer Service Independent Contractor

Mendel Frank-Murdock

Contact

●Email: ******************@*****.***

●Phone: 909-***-****

●LinkedIn: Mendel Frank-Murdock

Summary

Highly motivated and experienced independent contractor with a proven track record of exceeding delivery expectations. Adept at managing multiple tasks simultaneously while ensuring efficient and timely service. Skilled communicator with a strong customer service focus. Seeking to leverage experience and skills to scale MFM ROBUST CONSULTING LLC.

Experience

Independent Courier Contractor (2019 - Present)

●MFM ROBUST CONSULTING LLC, Beaumont, CA

●Managed an average of 35-50 deliveries daily across various platforms (Uber, DoorDash, Amazon Flex, etc.) for over 5 years.

●Maintained a consistent work ethic, averaging 10-12 hour shifts.

●Prioritized customer satisfaction by ensuring safe and timely delivery of orders.

●Demonstrated exceptional navigation skills using Google Maps, Waze, and Apple Maps.

●Proficient in scanning technology and mobile applications.

Volunteer Counselor

●Worked with autistic children ages 12-21, providing support and guidance.

Education

●High School Diploma (2013)

Additional Training

●Institute of Divine Metaphysical Research (20+ years)

Skills

●Delivery: Efficient delivery, order management, time management, safe handling of goods.

●Communication: Verbal communication, active listening, customer service, conflict resolution.

●Technical: Mobile application proficiency, GPS navigation, scanning technology.

●Organization: Time management, prioritization, strong work ethic, attention to detail.

●Problem-solving: Adaptability, critical thinking, independent work style.

●Interpersonal: Teamwork, positive attitude, professionalism, respectfulness.

●Business Development: Client relationship management, marketing, growth strategies.

Contact this candidate