Quality Assurance Technical Writer

Sandi L. Podskoc

*** *. ******** **** **.

Warner Robins, GA 31088

478-***-**** (Cell)

Highlights

Office management, administrative support, quality assurance and extensive publications work

Excellent organizational and communication skills, as well as the ability to multitask

Vast knowledge of Microsoft Office Professional, as well as Adobe programs, including Acrobat, FrameMaker and PageMaker; Omnipage/OCR programs, advanced Military Standards knowledge, DD Forms 252, TCTOs

Familiarity with SGML, Arbortext Editor, and working knowledge of IETPs/IETMs

Over 17 years experience working in a technical publications environment

Typing Skills – 65-70 wpm

Training experience

Transcription experience

Experience

Aerotek & Sierra Nevada Corporation

Technical Writer II (2019-2024)

Using Adobe Acrobat & FrameMaker software, I developed technical manuals utilizing engineering drawings block diagrams, wiring diagrams, schematics, and CAD drawings with minimal input from SMEs. Worked with internal teams to obtain understanding of aircraft systems and documentation requirements. Verified content meets applicable standards. Managed multiple projects concurrently and met all deadlines. Tracked shifting priorities. Coordinated Contract Data List Requirements List (CDRL) deliveries with configuration management. Did my own quality assurance to minimize errors and to ensure requested red-lined changes were made before going to the next team member for QA.

Retirement Benefits Institute

Education & Events Coordinator (2015 – 2018)

Responsible for creating & modifying training presentations & booklets for all retirement seminars, coordinating trainers calendars as they are assigned to seminars, answering incoming calls into the institute and either directing them to appropriate people or responding to questions myself. Respond to questions via email that come into the institute. Duties also include transferring info on evaluations collected from trainings into SalesForce, identifying and reserving meeting space for events and coordinate travel arrangements for trainers, preparing and gathering training materials to go to training events, including PowerPoint presentations, booklets, handouts, worksheets, etc. Also coordinate the registration process, entering into our database as they register.

S&K Aerospace, Inc.

Technical Data Editor II (2011 – 2014)

Responsible for writing and editing technical orders, from engineering drawings, including aircraft/commodity technical manuals in compliance with TMCR and MIL-SPECs for the F-15E aircraft. Communicate with Equipment Specialists and TOMAs regularly to ensure incorporation of change data is being implemented. Incorporate TCTOs into manuals. Work with all style of manuals such as maintenance, illustrated parts breakdown, job guides, flight manuals, checklists, etc. Edit and standardize changes, utilizing Adobe FrameMaker 10.0 and Acrobat among other programs. Also the lead trainer for FrameMaker 10.0 for the Tech Data team.

CDO Technologies, Inc.

Technical Editor (2009 – 2011)

Responsible for writing and editing technical orders, from engineering drawings, including aircraft/commodity technical manuals in compliance with TMCR and MIL-SPECs for the C-5 aircraft. Communicate with Equipment Specialists and TOMAs regularly to ensure incorporation of change data is being implemented. Work with all style of manuals such as maintenance, illustrated parts breakdown, job guides, flight manuals, checklists, etc. Edit and standardize changes prepared by other writers and/or illustrators and draw sketches to illustrate specified material assembly.

L-3 Communications/TCS Design and Management Services

Technical Writer (2006 – 2009)

This organization bought out contract from TAMSCO, and I was part of personnel that moved over to new company. Same responsibilities and duties with this company as was with TAMSCO (see below). Approximately half of the employees from the TAMSCO contract were brought over to L-3 Communications.

TAMSCO, Inc. (2005 – 2006)

Technical Writer

Responsible for writing technical orders, from engineering drawings, including aircraft/ commodity technical manuals in compliance with TMCR and MIL-SPECs. Work with all style of manuals such as maintenance, illustrated parts breakdown, job guides, flight manuals, checklists, etc. Edit and standardize changes prepared by other writers and/or illustrators and draw sketches to illustrate specified material assembly.

Northrop Grumman (2003 – 2005)

Technical Publications Coordinator

Developed FrameMaker templates standardizing future Flight Manual work, eliminating format inconsistencies. Completed Baseline of Joint STARS flight manuals ensuring FrameMaker files match published documents. Provided a variety of administration duties for department. Worked with a minimum of supervision in a fast-paced dynamic environment. Was able to handle multiple tasks and attention to detail. Proficient in Microsoft Office suite of applications. Knowledgeable and experienced in applicable company policies and procedures and source of information to others in their use.

TAMSCO, Inc.

Technical Lead/ Management Assistant (2000 – 2003)

Promoted to one of two Technical Leads of over approximately 20 data entry clerks. Duties include training date entry clerks in FrameMaker 6.0, direct biweekly meetings, create presentations in Ventura, Gemdraw and PowerPoint. Input data into weekly, monthly and quarterly reports Act as liaison between Supervisors and the data entry team, assuring that priority work is distributed correctly and efficiently. Review drafts and finished documents for appropriate grammatical usage. Taking on additional assignments and projects as needed.

Education

Mercer University & Macon State College – Core Studies

References available upon request

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