UX Design

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Native Mobile UX and UI Design

Experience in designing, enhancing designs, and UI production for mobile applications, with expertise in Android and iOS platforms. WEB UX and UI Design

Hands-on expertise in interaction and UI design, enhancing existing and creating new sophisticated experiences for fintech products and services, including data visualization and complex workflows. Extensive experience designing and launching advanced enterprise software for Fortune 100 companies, collaborating with global teams of designers, content strategists, researchers, and product management across product lines.

Design leader, driving modern design strategy, coaching and guiding younger designers to achieve excellence and quality design output for the highest visibility enterprise projects. UX Methods

Facilitates design thinking and human-centered accessible and inclusive design practices.

Design Process

Hands-on work and delivery of concepts, user journeys, personas, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes (utilizing tools like Sketch, Figma, Abstract, Adobe Creative Suite, Miro, Figjam, prototyping platforms like InVision and Proto.io, etc.)

Ivo

Dimov

PROFILE

UX professional with a

wealth of experience

in designing consumer

products and services

for enterprises.

SUMMARY OF QUALIFICATIONS

Principal-level UX professional collaborating with diverse global teams at Fortune 100 enterprises to develop flagship product experiences.

Strong communicator, collaborator, and team builder. PROFESSIONAL

EXPERIENCE

Bank of America 2023 to present

Leading design efforts bringing to the finish line the massive multi- year effort unifying the entire company offering (BofA, Merrill, and Private Bank), reimagining how clients interact with their finances (5 apps merged into a single best-in-class mobile UX across banking, investing, and retirement).

Providing critique and feedback to fellow designers supporting global enterprise product teams.

Principal PX Designer

Providing UX strategy guidance to the XD teams, coordinating with XD leadership the optimization of the UX design process, and increasing collaboration across various teams and time zones.

LPL Financial 2021 to 2022

Enterprise-level UX for Bank Trust and Wealth Management.

Supported the entire Bank Trust organization with ongoing UX design needs.

Collaborated across the bigger PX (Product Experience) team, reviewing design, and helping younger designers improve their work.

Provided ongoing support for the Design Standards team in the process of building an enterprise level product design system. Principal UX Designer Citizens 2020 to 2021

Managed design process and production efforts.

Leading designer for the enterprise design system. Designed and delivered components and DS infrastructure.

Guided collaboration efforts between a bigger design team and implementation technical teams.

UX Consultant Moody’s Analytics 2020

Developed a series of prototypes that align with the vision for the upcoming release of the company's flagship product.

Delivered UX support for the product team that works on the company’s industry-leading financial intelligence and analytical tools.

Principal UX Designer TD Bank 2019

Researched and evaluated strategies for the development of a global design repository to satisfy the company’s demand for design consistency across products and platforms.

Provided tactical support for the business team and the agile efforts of the technical implementation team on latest releases of banking functionality for TD Bank’s web and native mobile products.

Philips & NCS Tech 2016

Hired to lead a team working on the client’s new e-commerce site – evaluated existing e-commerce implementation and identified key UX improvement opportunities, utilizing Adobe products and Sketch.

Extended user experience across key points of the entire e- commerce setup.

Senior UX UI

Consultant

TIAA 2016 to 2019

Led native mobile design efforts for Banking division and most recently NCC division, crafting new mobile experiences for TIAA customer base, utilizing Adobe products and Sketch design framework.

Created and governed enterprise mobile design framework, achieving consistency and performance across the mobile design. As part of this effort, managed mobile enterprise design style guide system, which helps designers achieve consistent mobile UX, design reusability and component-based design and development. Implementation was done in Sketch and Invision DSM.

Facilitated group design sessions within the UX team and broader design discussions with leadership and business stakeholders.

Fostered team building, helping designers research and adopt the latest industry trends.

Fostered collaboration across functional zones, beyond the mobile team to achieve better follow up with mobile design implementation to meet customer needs.

Led mobile UX design research initiatives to stay up to date with latest from platform vendors, to follow best practices and provide latest design and production tools for the entire team.

Collaborated closely with development and QA leadership to ensure proper coverage and ongoing UX support for those groups.

Prioritized product backlog features and MVP requirements within JIRA setup.

Provided high-level UX support for sprint grooming sessions for subsequent product releases.

Senior UX Lead for

Enterprise Native

Mobile Banking and

New Mobile Platform

Development

UX UI Design Lead

CVS Health 2015 to 2016

Managed UX process and design delivery on projects for upgrading key components of CVS retail digital infrastructure.

Led visual design and UX solutions for various projects.

Led initiatives in support of company’s global rebranding effort. Verizon Wireless & Global Logic 2014 to 2015

Implemented industry leading-strategies for releasing the next generation of connected mobile applications, utilizing Google maps geo features and APIs as part of an IoT implementation. Generated design concepts, working with product owners in coordination with Verizon’s core team and stakeholders.

Run successful UX and UI design operations for proof of concept applications for Verizon Wireless, directly supporting parallel development implementation efforts (Android and iOS).

Implemented advanced automation for visual assets generation, dramatically reducing production time and errors. Researched, identified and deployed the latest tools and solutions to accommodate best practices in UI design production.

Achieved superior user experience across devices and platforms by extending the design and implementing the latest platform- specific trends.

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o Successfully built and managed offshore UI/UX teams, while covering all hands-on onsite workload on Verizon Wireless Communication Suite Projects.

o Released wireframes and sitemaps and continuously updated them to reflect new design ideas and feedback collected during the design process.

o Created and managed the collaborative process, where design, development, and QA teams coordinated efforts during subsequent product releases.

o Powered agile UX and UI design support for Verizon product management and GL development teams following Agile/Scrum methodology, utilizing the GL Velocity platform.

o Achieved superior user experience by planning user testing, analyzing results and proposing changes in subsequent releases. Senior Design Lead

Massachusetts Institute of Technology 2013 to 2014

Designed and implemented UX and UI solutions for the MIT Alumni Association, utilizing responsive design strategies. Provided UX design leadership as senior member of Web Services team.

Consulted various units and teams across the organization.

Implemented mobile responsive design frameworks in coordination with stakeholders and web development team. Fenway Health 2006 to 2013

Managed company’s web presence and developed and expanded digital media channels, effectively supporting spectacular success and growth of the organization.

Extended the usability of the web infrastructure to support better user experience for medical professionals.

Increased corporate website unique visits beyond 300% within 4 years.

Achieved consistency of presentation across multiple channels. Unified the look and feel and presentation layer for a growing number of affiliate services and organizations.

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o Provided guidance and knowledge sharing opportunities for junior staff and support for members of service groups.

o Successfully managed company’s family of websites (planning, design, production and coding implementation).

o Designed visual concepts, wireframes, web pages, templates, dynamic page elements, landing pages, e-mail templates and newsletters, utilizing latest web design and production technologies. o Developed and led new initiatives, such as mobile web optimization strategy for providing more accessible information and services to mobile visitors (CSS3 media query implementation for responsive layouts, mobile first approach within Convio CMS platform). Post graduate studies at Boston University, Client Server Development.

Web and UX Design, Corporate Education Programs and Certifications.

Senior UX UI Designer

Senior Designer

EDUCATION

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