Human Resources Administrative Assistant

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Nicole Perneszi

Charlotte, NC 28205 704-***-**** **************@*****.*** linkedin.com/in/nicole-perneszi-7aa188164

HR Consultant ● Hiring & Training ● Program Development & Implementation ● Compliance Proven business leader with roles as Human Resources Program Consultant, Lead Compliance Coordinator, and Administrative Assistant spanning the service and consulting sectors. Recognized for managing successful programs, ensuring compliance, and implementing process improvements resulting in streamlined operations and increased efficiencies. Strong business application, technical acumen, and ability to prioritize and manage several projects simultaneously. Adept at training employees, administering a range of Human Resource functions, and contributing to strategic initiatives and business objectives. KEY SKILLS

Human Resources Management, Leadership, Project Management, Program Development, Compliance, Employee Training, Conflict Resolution, Customer Service, Scheduling, Reporting, Troubleshooting, Policies & Procedures, SOP, QuickBooks, Payroll, MS Office Suite, Internship Program Management, Client Engagement, Collaboration, Cross-functional Communication, Coaching, Mentor, Presentations PROFESSIONAL EXPERIENCE

Pontoon Solutions Charlotte, NC 2018 – Present Pontoon Solutions is a talent solutions management firm providing a range of services specializing in contingent workforce management, recruitment process outsourcing, total talent solutions, and workforce consulting. Human Resources Program Consultant 11/2020 to Present Lead Compliance Coordinator, promotion 8/2019 to 11/2020 Compliance Coordinator, promotion 11/2018 to 8/2019 Program Coordinator 10/2018 to 11/2018

Perform a range of Human Resource leadership responsivities, including onboarding, training, coaching, and off board employees.

Assist with audit preparation, create mandatory reports, and minimize findings.

Manage and monitor a comprehensive, robust internship program encompassing 200+ Financial Center Interns 600 “Year-Up Interns ", and 130 Urban Alliance Interns.

Remain abreast of policy updates and changes in regulations regarding bank regulations and labor laws to ensure firm is complying with all guidelines and rules; communicate with corporate compliance regularly.

Identify HR process issues and engage appropriate parties to resolves issue, frequently streamlining and automating processes to increase efficiencies.

Serve as technical liaison, troubleshooting issues within rehire database and Fieldglass issues.

Contribute in business meetings, client audits, and project start-up meetings as HR consultant.

Create, update, and maintain employee files for accuracy and completeness

Ensure equipment needs are set up and operational for all new hires, including software 2 N . P e r n e s z i

Investigate and ensure client and resources concerns are resolved using professional, active listening, and problem resolutions to support employees and increase morale

Create templates for team to reference easily regarding changes within the supplier side, including development of new policies and procedures in response to COVID.

Manage the budget for resources on contract as well as extensions. A Plus Garage Doors Matthews, NC June 2014 to October 2018 Administrative Assistant

Served in Offer Manager capacity, providing administrative services to management and employees.

Conducted a range of Human Resource responsibilities, including payroll, staffing, and training new employees.

Performed marketing, scheduling, and deposits as well as other projects as needed. EDUCATION

Master of Human Resources Management Southern New Hampshire University, NH 2020 Bachelor of Arts/Science, Psychology Minor Sociology Southern New Hampshire University, NH 2018 Associate of Arts/Science, Art Central Piedmont Community College, Charlotte, NC 2016 COMMUNITY OUTREACH

Freedom School Partners Volunteer/Swim Coach 2012 - 2014 Taught under privileged children to swim with one on one instruction in group settings to bridging the gap between fear and water, while developing a stimulating atmosphere for learning.

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