Customer Service Sales Professionals

Location:

Posted:

November 08, 2024

Uche Ike

Greensboro, NC 27410 Email: *********@*****.***

Objective:

Solution oriented and highly analytical candidate seeking to secure a challenging position in an organization.

Professional Strengths

• Possess over three years of customer service experience

• Excellent monitoring and supervising skills

• Ability to work with customers and sales professionals

• Possess excellent problem solving and analytical skills

• Extensive knowledge of the principles and practices of customer service

• Possess excellent communication and presentation skills

• Familiar with various technical tools and applications

• Possess excellent leadership and interpersonal communication skills

• Diversified experience and training in computer/marketing and manufacturing

• Buy and sell cell phones and computers for more than four years Technical Skills:

• Operating Systems: Windows10, windows 8, Windows2000, Windows ME, Windows XP, Windows Vista, Windows 7, Linux, Unix, MS DOS.

• Solid Knowledge of LAN/WAN network Support

• HTML Editing Tools: Macromedia Dreamweaver, Microsoft FrontPage, Adobe Go Live.

• Graphics Tools: Macromedia Flash, Macromedia Fireworks, Adobe Photoshop, Adobe PageMaker, Adobe Illustrator, 3D Max, Bryce 3D.

• Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express.

Educational Summary:

• Pine Crest High School( Diploma) Graduated 2020

• Caritas University (BSc computer Engineering) Still in progress Certifications:

• Certified computer and phone repair technician

Work Experience:

Quality 4 Less Fashion

2020 to 2023

Customer service Associate

• Cashier services

• Coordinates inventory

• Supporting and resolving customers issues

• Receiving and placing orders

• Responsible for assisting and training of new employees

• Handled the tasks of conducting cleaning

• Participated in vendor training

• Provided customers with regular reports and feedback on their service requests

• Offered feedback on future product development, features and functions

• Assigned the tasks of developing and maintaining good relationships References: To be provided upon request