NICOLE MILAM
Sacramento, CA ***** 916-***-**** **********@*****.***
Professional Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skills
Cash register operation
Drawer management
Customer assistance
Retail merchandising
Written and verbal communication
Cash Handling
Payment collection
Cleaning and sanitizing
Cash register systems
Money handling
Work History
Cashier 09/2020 to 09/2021
AmPm – Citrus Heights, CA
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Processed POS transactions, including checks, cash and credit purchases or refunds. Checked prices for customers and processed items sold by scanning barcodes. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift. Cashier 07/2020 to 08/2021
Grocery Outlet Bargain Market – Rancho Cordova, CA Restocked, arranged and organized merchandise in front lanes to drive product sales. Removed trash, swept and mopped floors for professional appearance. Inspected floor displays, noted missing items and immediately replenished merchandise. Retrieved items for customers and verified prices. Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Pleasantly greeted customers and provided prompt and courteous service at all times. Assisted customers with price checking fruits and vegetables and finding requested items in department.
Receptionist 04/2004 to 05/2021
Security Pacific Real Est – Fair Oaks, CA
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Monitored and screened visitors to verify accessibility to inter-office personnel. Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Collected, sorted, distributed and sent mail and packages. Sorted, received and distributed mail correspondence between departments and personnel. Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
GED 04/1998
Rio Americano High School - Sacramento, CA