Senior Product Owner

Daniel Joye

*** ****** ****, **********, ** *****

334-***-**** ******@********.***

LinkedIn: linkedin.com/in/danieljoye

Senior Product Manager Agile Product Owner

Senior Product Management Executive with over 20 years of experience driving innovative software solutions. Expertise in leading cross-functional teams, implementing Agile methodologies, and integrating responsible AI practices to deliver measurable business results.

Core Competencies

• Agile Leadership & Methodologies (Scrum, SAFe, Kanban)

• Product Strategy & Roadmapping

• Stakeholder Engagement

• Cross-Functional Collaboration

• Backlog Prioritization

• AI Prompt Engineering

• Responsible AI Practices

• Process Optimization

• Risk Management

Professional Experience

Senior Software Project Manager @ Mindfulware, LLC Responsible AI Montgomery, AL April 2003 – Present

• Led Agile teams across 5 time zones, delivering 50+ insurance solutions through sprint planning and remote collaboration.

• Boosted delivery speed by 75% through Kanban boards and tailored QA workflows, reducing bottlenecks.

• Reduced client inquiries by 25% by developing and launching a self-service SMS platform using Twilio API, enhancing overall user experience.

• Developed and applied frameworks for integrating fairness, transparency, and privacy standards into product development, ensuring ethical and compliant AI solutions. Product Owner @ Rios Partners, LLC

Arlington, VA November 2022 – September 2023

• Orchestrated the development of a scalable SaaS platform, improving sprint velocity by 30% through the adoption of Kanban and streamlined task checklists.

• Spearheaded cross-functional collaboration among developers, designers, and QA teams, cutting time- to-market by 15%.

• Aligned product features with client needs through proactive stakeholder engagement, increasing client satisfaction by 20% and reducing support tickets by 15% within 6 months.

• Optimized communication workflows, leading to more efficient Agile execution and project transparency.

Lead UI/UX Designer / Software Engineering Manager @ ChartAssist, LLC Montgomery, AL January 2004 – August 2009 (Part-Time)

• Directed a cross-functional team in developing a Behavioral Health EMR system, ensuring HIPAA compliance and reducing clinician input time by 20%

• Successfully led technology upgrades and system integrations, maintaining 100% data security compliance and improving system interoperability by 30%.

• Managed a team of 10 engineers and designers, increasing team productivity by 40%.

• Partnered with healthcare professionals to conduct usability testing and iterative design sprints, boosting user satisfaction by 30%.

USAF Computer Science Officer May 1998 – April 2003

• Oversaw critical IT infrastructure supporting Air Force operations, reducing system downtime by 20% and improving operational efficiency across multiple bases.

• Designed and implemented custom software solutions using C and Python, improving operational efficiency by 15% and enhancing data security protocols.

• Received commendations for excellence in service and technical expertise. Education

Bachelor of Science in Computer Science & Mathematics Troy University, Troy, AL

Certifications

• SAFe 6.0 Agilist – Scaled Agile, Inc.

• Certified AI Prompt Engineer – Blockchain Council Technical Skills

• Programming Languages: PHP, C, Python, JavaScript

• Agile Tools: JIRA, Redmine, Confluence

• Software Development: SDLC, Scrum, SAFe, Kanban

• AI & Machine Learning: PHP-ML, AI Prompt Engineering

• Cloud Platforms: AWS, Azure

• Database Management: PostgreSQL

• Logging & Monitoring Tools: ELK Stack (Elasticsearch, Logstash, Kibana)

• Design Tools: Sketch, Figma

• Risk Management: Risk Mitigation Strategies

• Communication: Cross-Functional Team Leadership, Stakeholder Engagement

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