Maria Lacape
Parkland, FL 33076
Tel: 561-***-**** Email: **********@*****.***
PROFESSIONAL SUMMARY:
Highly organized and service-focused hospitality professional with over 20 years of experience in restaurant and event management, catering, and client relations. Skilled in adaptive, off- premises event environments, consistently delivering exceptional service. Proven expertise in team management, vendor coordination, client relations, and sales. Known for a strong work ethic, diligence, and an ability to solve complex logistical challenges. Bilingual in Spanish and English, with working knowledge of Portuguese and beginner Italian. CORE COMPETENCIES:
• Event & Project Management: Expertise in planning and executing high-level events, including logistical coordination, vendor management, and budget oversight.
• Client Relations & Sales: Skilled in upselling, creating custom packages, and building lasting client relationships.
• Staff Training & Leadership: Experienced in hiring, training, and managing teams to maintain five-star service standards.
• Administrative Support: Proficient in scheduling, budget management, and inventory control.
• Communication & Problem-Solving: Strong people skills, adept at managing confidential information and resolving client issues diplomatically.
• Professional Singer: Classically trained soprano with performance experience, original compositions, and recordings.
PROFESSIONAL EXPERIENCE:
Elite Ocean View Realty, LLC
Realtor Associate 01/2020 – Present
• Licensed realtor assisting clients with leases, rentals, and contract management.
• Maintained client relationships and managed sensitive information confidentially. City Chef Catering, LLC
Owner – Director of Sales 07/2014 – 03/2022
• Directed a team of 50+ employees, managing high-profile catering services for VIP clients and large-scale events.
• Coordinated logistics including transportation, staffing, menu planning, and vendor relations.
• Oversaw budgeting, inventory, and invoicing, consistently achieving financial goals and high client satisfaction.
Lulu’s Magical Rentals, Inc
Wedding & Event Planner 05/2007 – 06/2018
• Planned and executed customized weddings and events for clients domestically and internationally.
• Developed event themes, selected vendors, and managed budgets to create memorable experiences.
• Ensured all events met client specifications, resolving challenges with professionalism. Tommy Bahama (Palm Beach Gardens Mall)
Sales Associate 07/2006 – 11/2007
• Achieved highest sales record (non-commission) in a luxury retail setting, specializing in high-net-worth client relations.
• Provided tailored service, assisting with product selection and specific client requests.
• Maintained an organized, visually appealing storefront and led merchandising activities. Café Boulud, Palm Beach
Baking Cook (AM and PM) 04/2005 – 11/2006
• Managed inventory, sourcing, and baking for AM/PM shifts, ensuring quality and dietary compliance.
• Developed menu items for high-profile guests and events, maintaining ambitious standards in presentation and food quality.
Camino Real, Guatemala City
Culinary and Baking Apprentice 07/2002 – 07/2003
• Conducted menu planning, provisioning, and inventory management, focusing on dietary needs of high-profile guests.
• Supervised contractors for maintenance and detailing, ensuring ambitious standards in a luxury hotel environment.
EDUCATION & CERTIFICATIONS:
• Florida Culinary Institute, a Division of New England Tech Associate of Science Degree, Culinary Arts with Hospitality Management (2004) International Baking and Pastry (2005)
• Additional Certifications:
o Serve Safe Manager
o Licensed Realtor (Florida)
o Wedding and Event Planner
o Esthetician, Electrologist, Laser Technician
• Continuing Education: Specialty Thai Culinary Course (Bangkok, Thailand), with hands-on training in France and Spain.
References available upon request