Customer Service Sales Representative
Resume:
Jordan Rasor
Objective: To obtain a position where I can utilize my skills in Sales
as well as my education and technical skills to contribute to the success of the Sales and Customer Service operation.
6203 N. Monroe St.
Hutchinson, KS 67502
************@*****.***
PROFESSIONAL EXPERIENCE:
Territory Sales Representative: TruGreen Branch #5792 Colorado Springs, CO (2023-2024)
Retail Sales Associate: : Office Max
Colorado Springs, CO (2020-2023)
Assistant Superintendent: Cordillera Golf Club
Edwards, CO (2019-2020)
PROFESSIONAL SKILLS:
Sales: I have grown TruGreen by almost 200 accounts in my time with the company. I enjoy interacting with new potential customers and also existing customers as well while on Horticulture upselling campaigns on the phone. I also have no problem communicating with customers that have had a poor experience with the company or are otherwise upset with our service. I have learned from calling canceled or unhappy customers that I can always talk a displeased customer through their issues and resolve them in a timely manner that allows our company to retain their business.
Customer service: I possess the ability to provide excellent customer service, respond to needs and resolve customer issues in a timely manner.
Communication: I work well with others and build relationships with customers and coworkers. I can effectively handle situations that include conflicts or upset customers. Including the ability to effectively communicate with customers, coworkers, and management.
Product knowledge: I strive to understand the products and services that are provided,including the service intervals, as well as their features, benefits, uses, and applications.
Attention to detail: Ability to accurately process transactions, maintain customer accounts, and ensure an organized and secure sales environment.
EDUCATION:
Rutgers University
August 2017-May 2018
Certificate Degree Turfgrass Management
Hutchinson High School
August 2008- May 2012
High School Diploma
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