Customer Service Dental Assistant

Juanell Blackwell

**** ******* **** #*** ******* Tx, 79707

Cell: 505-***-**** Email: **********@*****.***

Objective:

Full time position that utilizes current skills and/or provides an opportunity to gain new knowledge and skills!

Qualifications:

Substantial experience and outstanding skills in patient care and customer service

Accustomed to working in a fast-paced environment with the ability to think quickly and successfully handle difficult situations.

Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

Experience with the operating multiple dental tools and machines including X-rays

Skills:

Problem solver

Written and Verbal Communication

NexTech

XDR

Reception

Scheduling

Time Management

Ability to Learn New Skills

Office Health and Safety

Inventory

Perio-Rexec and Endo Practice Management Software

Work Experience:

Dental Associates Of The South West May 2022- September 2024

Position: Dental Assistant

Assist doctor with patients

Check patients out

Take impressions

Take X-Rays

Charting

Make treatment plans

Ashley Blackmore/Berkshire Hathaway Realtor Group October 2020-April 2022

Position: Realtor’s Assistant

Generated and sent out daily reports

Customer Service

Scheduling appointments

Met with and showed properties to clients

Produced and followed up with Leads

Answered phones and relayed messages

Permian Basin Endodontics May 2017- June 2020

Position: Registered Dental Assistant

Assisted doctors with treatments, surgeries and evaluation

Explained pre and post-op care to patients and answer their questions

Executed 3-D and PA radiographs as necessary

Cleaned and sterilized treatment rooms and equipment

Maintained stocked levels and rotation within storage

Kept entire office cleaned and treatment rooms sterile

San Juan Plastic Surgery- Dr. Jason P. Adams, D.O. April 2016- September 2016

Position: Physician’s Assistant

Reviewed patient’s history with patient

Update patient charts

Schedule Dr. Adams’ surgery appointments and follow-up appointments

Collected all signed paperwork from patient and doctor to submit for surgery

Gathered Pre-Authorizations from patient’s insurance for surgery

Education:

Texas State Licensed and Registered Dental Assistant

Continuing Education Courses/Testing for yearly license renewal

OSHA Annually

CPR Bi-Annually

Implant and Periodontics Surgery Lectures

High School: Bayfield High School

Bayfield, Colorado Class of 1989

References Provided upon Request

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