Stephanie Simpson
Glendora, CA *****
**************@*****.***
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pantry/Prep Cook
Bon Appétit-Azusa, CA
August 2024 to October 2024
• Prepared and cooked a variety of food items, including vegetables, meats, and sauces, according to recipes and quality standards
• Managed inventory of pantry ingredients, ensuring adequate stock levels for daily operations
• Maintained cleanliness and organization of the pantry area, following health and safety regulations
• Followed portion control guidelines to minimize waste and control costs
• Adhered to proper food handling procedures to maintain freshness and prevent contamination
• Operated kitchen equipment such as ovens, grills, slicers, and mixers safely and efficiently
• Maintained a clean work station throughout the shift by practicing good sanitation habits
• Collaborated with chefs to develop new recipes or modify existing ones based on customer feedback or seasonal ingredients
• Monitored cooking times for various dishes to ensure they were prepared correctly
• Communicated effectively with servers regarding special requests or modifications from customers' orders
• Ensured all dishes leaving the pantry station met presentation standards before being served to guests
• Received inventory deliveries, checked for accuracy, and stored products appropriately
• Closely monitored cooking times and temperatures for all dishes to ensure optimal taste and texture
• Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
• Labeled all prepared items with appropriate date labels for easy identification in storage areas
• Demonstrated strong organizational skills by prioritizing tasks effectively during high-volume periods
• Washed/cleaned/prepped fruits & vegetables thoroughly before use ensuring they meet quality standards
• Demonstrated excellent knife skills in cutting, slicing, and dicing ingredients
• Followed all food safety regulations and guidelines to ensure a safe dining experience for customers/ guests
• Maintained a positive attitude while working under pressure in a fast-paced environment
• Operated kitchen equipment safely following established guidelines
• Frequently rotated stock items in refrigerators/freezers/pantries to maintain freshness levels at all times Home Meal Solutions and Rotisserie
Sam's Club-Glendora, CA
August 2022 to July 2024
Kept my workspaces clean and trash-free to maximize productivity and safety. Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations.
Recorded, monitored, and maintained optimal and required food temperatures throughout the kitchen, restaurant, and storage areas.
Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving. Ensured proper handling and preservation methods while packaging and storing food products. Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling.
Meat Department Clerk
Stater Bros. Markets-Glendora, CA
May 2019 to August 2022
Provided excellent service by creating a warm and welcoming environment. Recorded, monitored, and maintained optimal and required food temperatures throughout the kitchen, restaurant, and storage areas.
Was in charge of the stockroom and warehouse.
Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
Created and maintained a pleasant working environment Was able to quickly and effectively resolve guest complaints. Ensured proper handling and preservation methods while packaging and storing food products. Wrapped, weighed and filled product with efficiency to manage high volume of customers. Shoe Salesperson
Macy's-Arcadia, CA
November 2018 to February 2019
Helped customers sign up for store loyalty programs and explained the benefits in detail. Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.
Listened to the needs and desires of customers in order to identify and recommend the best products. Kept the checkout area tidy by sweeping the floors and emptying the trash cans. Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers in locating and selecting merchandise in any store department. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
Measured customers' feet to determine proper shoe size using the Brannock device. Checked customer prices and processed sales by scanning barcodes. Helped customers by answering their questions and completing their requests. Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis. Kept my knowledge of store sales, payment policies, and security standards up to date. Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays.
Volunteer
Natural History Museum-Los Angeles, CA
June 2018 to August 2018
Volunteered with groups and organizations to help make measurable differences for program recipients. Greeted visitors and answered questions about program, requirements and opportunities. Met with other volunteers and program leaders to discuss new services. Supported engaging and fun events by helping with organization and planning. Used strong interpersonal communication skills to convey information to others. Responded to questions from customers and community Members Retail Sales Associate
Burlington-West Covina, CA
September 2015 to March 2016
Kept the checkout area tidy by sweeping the floors and emptying the trash cans. Answered product questions using up-to-date sales and store promotions information. Checked the quality of the merchandise and set up a proper display area on the floor. Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.
Actively engaged customers in order to provide general assistance and store merchandise information. Answered questions about store policies and concerns to support positive customer experiences. Was in charge of answering customer questions about merchandise and pricing. By informing customers of current promotions and store policies, I was able to answer questions and solve problems.
Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
Greeted customers, assisted them in finding merchandise, and made recommendations. Kept a clean personal appearance, modeled store outfits when working in the clothing department, and followed company policy by wearing uniforms.
Knew how to operate a cash register, including how to process sales discounts and refunds. Helped customers by answering their questions and completing their requests. Retail Sales Associate
Staples (Store Closed-Duarte, CA
May 2015 to October 2015
Answered product questions using up-to-date sales and store promotions information. Kept the checkout area tidy by sweeping the floors and emptying the trash cans. Checked the quality of the merchandise and set up a proper display area on the floor. Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.
Actively engaged customers in order to provide general assistance and store merchandise information. Answered questions about store policies and concerns to support positive customer experiences. Was in charge of answering customer questions about merchandise and pricing. Was energised and inspired to perform sales floor activities such as merchandising and selling. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Provided prompt and courteous assistance to customers in person and over the phone. Greeted customers, assisted them in finding merchandise, and made recommendations. Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Handled cash, counted change, and stored coupons to keep the cash register balanced and organized. Sales Floor Associate
Macy's-Arcadia, CA
November 2014 to January 2015
Kept track of everything.
Designed eye-catching product displays to improve customer experiences and increase sales. Provided unmatched service and support to customers for both in-stock and back-ordered items, including placing special orders and calling other stores to locate desired merchandise. Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.
Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations.
By explaining current promotions and store policies, I was able to answer questions and resolve issues. Helped team members master sales techniques so they could consistently exceed their goals. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns. Remained calm and used strong problem-solving and interpersonal skills to resolve conflicts. Volunteer
Police Citizens Academy-Glendora, CA
September 2013 to December 2013
Volunteered with groups and organizations to help make measurable differences for program recipients. Used strong interpersonal communication skills to convey information . Crew Team Member
Wendy's-Glendora, CA
September 2012 to November 2012
Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved. Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction.
Double-checked orders and packaged items for transport. Entered requested menu items into the POS terminal and customized orders with substitutions and add- ons.
Took food orders from patients and their families and explained the various options. Processed credit cards, debit cards, and gift cards, as well as accepting transaction payments and making change for cash payments.
Kept track of food stock and supplies in order to reorder on time. Organized food items on serving trays and in carry-out packages in preparation for delivering completed orders to customers.
Washed and sanitized dishes after each use to protect customers. Double-checked the contents of the food trays to ensure that I had received the entire order. Kept the customer and food preparation areas clean and well-organized for maximum efficiency. Education
Associate of Arts in Anthropology
Mt. San Antonio College - Walnut, CA
2023
High school diploma
Glendora High School - Glendora, CA
August 2007 to June 2011
Skills
• Kitchen Experience
• Restaurant Experience
• Cooking
• Customer service
• Sales
• Meat Wrapper
• Home Meal Soultions
• Rotisserie Chicken
• Crew Member
• Teamwork
• Empathy
• Honesty
• Go Getter
• Understanding
• Hard Worker
• Independent
• Mediator
Certifications and Licenses
ServSafe
Food Handler Certification
Assessments
Customer focus & orientation — Completed
February 2024
Responding to customer situations with sensitivity Full results: Completed
Warehouse safety — Completed
January 2023
Using safe practices in a warehouse setting
Full results: Completed
Administrative assistant/receptionist — Completed
November 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Filing & organization — Completed
April 2024
Arranging and managing information or materials using a set of rules Full results: Completed
Front desk agent (hotel) — Completed
February 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Customer service fit — Proficient
February 2024
Measures the traits that are important for success for customer service roles Full results: Proficient
Sales skills — Proficient
February 2024
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Completed
March 2024
Identifying and addressing customer needs in a food service setting Full results: Completed
Food service fit: Crew member — Proficient
April 2024
Measures the traits that are important for successful food service crew members Full results: Proficient
Cooking skills: Basic food preparation — Completed March 2024
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Food safety — Proficient
April 2024
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Project timeline management — Completed
February 2024
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I graduated from the Glendora Police Citizens academy. I also had one of my poems published in a book called Beacons Beyond : Chatham