Customer Service Quality Control
Resume:
Joseph Medina
Houston, TX ***20
***********@*****.***
SUMMARY
● Self motivated individual
● Excellent work ethic
● Adept at mastering new concepts
● Reliable, Trustworthy & Dependable
SKILLS
● Proficient in Microsoft Office (Word, Excel & Outlook)
● Forklift Certified
● Sage 50 Accounting
● IFS (Industrial & Financial Systems)
● Quality Control
● Inventory Management
● Warehouse Management & Organization
● Unload Containers & Receive Material
● Process Purchase Orders
● Customer Service & Satisfaction
● Team Player
EXPERIENCE
Pinnacle Alloys - Warehouse Lead
December 2021 - August 2024
● Lead 4 warehouse employees for a Welding Wire Wholesaler
● Sage 50 Accounting
● Monitor & Optimize Warehouse Procedures
● Inventory Management daily
● Handle all customer returns (RMA)
● Order Picker & Packer
● Unload and load containers
● Monitor Packing Supplies & Equipment to keep adequate stock levels
● Process Purchase Orders
● Quality Control of all material coming in before we ship to customers
● Generate Certification for product
● Verify received goods & stock products to proper location
● Handle and have all scrap picked up yearly
● Delivery Driver
CMP Products - Shipping & Receiving (2014-2016)
Quotation Specialist (2016-2021)
September 2014-October 2021
● Order Picker & Packer
● Daily Cycle Counts, full Warehouse Inventory twice a year
● Use Fedex & UPS ship managers to ship material
● Load and unload trucks
● Customer Service
● Process Orders
● Technical Support
● Provided pricing & quotes on material
● Provide customers with stock & lead times on material Forward Air - Loader & Unloader
March 2013-November 2014
● Label and scanned all material with an RF Scanner
● Help customers load and unload material
● Load and unload 18 Wheelers
EDUCATION
Johnston High School- Diploma
September 2002-June 2006
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