Customer Service A R
Resume:
A N G E L
D A R L I N G
Sandals Emerald Bay, Exuma, Mar 2024 - Aug 2024
Tour Specialist Agent
The Original Canopy Tours, Berry Islands, Mar 2023 - Feb 2024 System Operator
Shameka's Sporting Lounge, Andros Cargill Creek, Oct 2022 - Mar 2023
Shift Supervisor
PROFESSIONAL SUMMARY
Enthusiastic and committed professional with a diverse background encompassing customer service, minimum
operational management,and hospitality roles. skilled in adapting to both diverse and fast paced environments . All while dedicated to providing high quality customer service interactions. Brings a unique combination of technical and interpersonal skills .Ideal for roles requiring efficiency,quick thinking, and problem solving skills.
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WORK HISTORY
Provided personalized Concierge services: Enhanced guest experience by offering tailored recommendations and addressing inquiries with professionalism
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Managed customer relations and communication: Resolved issues, handled email and phone inquiries efficiently, and ensured high satisfaction levels
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Coordinated and dispatched tours: Booked and organized a variety of tours to meet guest preferences, ensuring timely and accurate arrangements.
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• Adhered to health and safety guidelines during tour demonstrations. Performed equipment installation, troubleshooting, maintenance and repair.
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• Prepared accurate paperwork to facilitate smooth service delivery. Completed opening and closing duties utilizing appropriate checklists.
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• Enforced workplace safety regulations, reducing health violations
• Monitored performance and helped coordinate work
• Monitored inventory levels and ordered supplies to maintain stock. Scheduled staff shifts to ensure adequate coverage during peak times.
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Nassau, NP, United
States
Angeluldarling@gmail.
com
CONTACT
SKILLS
EXCEPTIONAL
CUSTOMER SERVICE
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EFFECTIVE
COMMUNICATION
SKILLS.
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• STRONG SALES ABILITY
• PHYSICAL ENDURANCE
TEAMWORK &
COLLABORATION
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• DIGITAL LITERACY
PROBLEM SOLVING &
DECISION MAKING
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• PUBLIC SPEAKING
Doctors Hospital, Nassau, NP, Jun 2019 - Aug 2021
Teaching Assistant(seasonal Internship)
July 2022
City&Guilds Certificate
Office Procedure
The National Training Agency
September 2021
C.C.Sweeting Sr High
August 2017
Noble Prep Academy
• Assisted in educational and administrative tasks EDUCATION
Contact this candidate