Forklift Operator Customer Service

Victor McMillian

*** ******** ** ******* ** *****

919-***-**** ****************@*****.***

Professional Summary

Seasoned, hard worker with more than 35 years of experience in fast paced environments. Excellent customer service and communication skills. Track record of achieving exceptional results in production and warehousing.

Skills

●Customer and Personal Service

●Critical Thinking

●Clerical

●Production and processing

●Quality Control

●Accounting

●Troubleshooting

●Forklift Operator

●Delivery Driver

Experience

Watts Water Technologies

Order Selector-Material

9/2019-9/2024

Preparing orders for shipment to customers

Stocking

Managing inventory

Cycle counting

First Responder

Safety Team Leader

Was laid off due to slow economy.

DirectLink Logistics Lumberton NC 11/2016-2019

●Courier (Pharmaceuticals)

TROSA Inc. Durham NC 9/2015-10/2016

Finance Department-Accounts Receivable-Contract Labor-Collections

●Answer telephone and give information to callers, take messages or transfer calls to appropriate individuals.

●Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices. Keep records of collection and disbursements and ensure accounts are balanced.

●Create, maintain and enter information into databases.

●Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as payment history, correspondence, or other material.

●Operate office equipment, such as fax machines, copiers, or phone systems.

●Greet visitors or callers to handle their inquiries or direct them to the appropriate persons according to their needs.

●Complete forms in accordance with company procedures.

●Locate and attach appropriate files to incoming correspondence requiring replies.

Provide services to customers, including inquiries and account information.

TROSA Inc. Durham, NC 2/2015-9/2015

Thrift Store-Cashier

●Receive payments by cash or credit card.

●Issue receipts, refunds, or change due to customers.

●Assist customers by providing information and resolving their issues.

●Greet customers entering establishment.

●Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customer items.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Sam’s Club Raleigh NC 8/2004-2/2011

Service Manager-Tire and Battery Center

●Employee reviews and scheduling

●Establish goals, objectives or priorities

●Maintain operation records, such as work orders, inspection or other documentation.

●Monitor and maintain record of daily operations.

●Order parts, tools or equipment to maintain, restore or improve service.

●Train or coordinate the training of employees in operations, safety or technical issues.

●Safety Team Leader.

Atlantic Parking Services Washington DC 2/2001-1/2002

Valet Parking- Site Supervisor

●Park and retrieve customer vehicles around different venues in the DC area.

●Record any vehicle damage and report to proper authorities.

●Collect tips to be divided among employees.

Purolator Products Inc. Fayetteville NC 3/1995-1/2000

Assembly and Production

●Manufacturing and packaging of oil and air filters.

●Forklift operator

Education

South View Senior High, Hope Mills NC 1974-1976

●Graduate

●Top 10% of Class

●School Newspaper Editor-in Chief (Tigers Paw)

●Basketball Team

Track Team (County Long Jump Champion)

Fayetteville Technical Community College, Fayetteville NC 1976-1977

Business Administration

●Basketball Team

Thank you for taking the time to review my resume. I am looking forward to hearing from you in the near future.

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