Customer Service M A
Resume:
Adriana Gonzalez
I’m responsible and reliable,I’m a person that likes to learn new things everyday I am very outgoing and get along with everybody I’m a hard worker and willing to do whatever it takes to get my work done.Im also bilingual fluent in Spanish Bonita, CA 91902
***************@*****.***
I am a hard worker get my stuff done I’m outgoing get along with everybody and fun to work with I’m reasonable and very responsible.I have very strong customer service skills Authorized to work in the US for any employer
Work Experience
Benefits Customer Service Representative
WTW-San Diego, CA
September 2024 to November 2024
I was a benefit customer service rep I handles outgoing an inbound calls for clients and employees from fed ex when needing change for there insurance benefits. This was a work from home job. Stocker/Cashier/Customer Service
Target-National City, CA
October 2019 to October 2022
I worked in the toy dept and I stocked toys where they went and I also did cashier customer service was number 1
Cashier/Cook
Tin Fish Restaurant-Oceanside, CA
August 2018 to December 2020
I prep food,cook and cashier I open the restaurant make sure everything is in its place I had to use my customer service skills.
Cashier/Server/Customer Service
Pit stop diner-Oceanside, CA
May 2017 to December 2020
I do a lot of customer service here always making sure our customers are first I am a cashier take customers orders as well as a server taking
the food out to the customers I have a lot of customer service experience Housekeeping
Harrahs Casino and Hotel-Valley Center, CA
March 2016 to April 2017
Housekeeping make sure rooms were clean dusted vacuumed and well maintained Guest Room Attendant
Loews Coronado Bay resort-Coronado, CA
March 2009 to March 2016
I did 14 rooms a day cleaned them dusted vacuumed make sure room was clean and make beds Customer Service Rep
DialAmerica-San Diego, CA
March 2013 to April 2015
I answered incoming calls and did outgoing calls as well I did data entry and did a lot of customer service typed 30 words a minute.I had to sell products.
Ross Sales Associate
Ross stores-United States
April 2012 to February 2013
I was A cashier, sales associate,and worked in the go backs and making sure they got put back Education
College Degree in Bachelor Science of Education of Elementary Grand Canyon University - Phoenix, AZ
May 2024 to Present
High school
Bonita vista high school - Bonita, CA
September 1992 to June 1996
3.0
Skills
• Houskeeping (10+ years)
• Housekeeping Supervisor
• Front Desk (5 years)
• I have computer skills and know about windows (7 years)
• Housekeeping (10+ years)
• Filing (2 years)
• Cash Register (5 years)
• Cleaning (10+ years)
• Word (1 year)
• Customer Service (10+ years)
• Food Service (4 years)
• Spanish (10+ years)
• Telemarketing (7 years)
• Typing-40 wpm (7 years)
• Cold Calling
• Microsoft Windows Server
• Cashiering
• English, Spanish
• Guest relations
• Phone etiquette
• Communication skills
• Microsoft Office
• Negotiation
• English
• Organizational skills
• Bilingual
• Insurance sales
• Data entry
• Microsoft Word
• Cash handling
• Time management
• Outside sales
Languages
• Spanish - Fluent
Assessments
Administrative assistant/receptionist — Completed
March 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Retail customer service — Proficient
March 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have a certificate for computers I have experience in computers and typing 40 wpm and data entry
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