Front Office Manager
Resume:
Jennifer C. Ruiz
*****.****@******.***
Greenbelt, Maryland 20770
SUMMARY OF QUALIFICATIONS
Bilingual professional assistant with understanding and knowledge in several capacities. Objective is to obtain a full-time position with an organization where I can utilize my acquired skills and knowledge. Core Competencies:
• Bilingual – Spanish and English
• Office Management
• General Chart Keeping
• Scheduling and Calendaring
• Spreadsheets Reporting
• Front Office Reception
• Filing and Data Entry
PROFESSIONAL EXPERIENCE
Office Manager, 04/2018- 06/2023
Dr. Luis Gonzalez Medical Office
Silver Spring, MD
A full service bilingual office Manager. Serving as the head manager in a high pace medical office, ensuring that everything ran properly and efficiently. Screened all visitors entering the premises, and checked in all incoming patients. Supervised the work of the front office staff. Processed all cash payments for patients without insurance. Maintained all front office inventory included but not limited to custodial and administrative supplies. Handle all incoming mail and distribute to the proper parties. Created event flyers and invitations for health fair events. Type all necessary correspondence that needs to be sent out and communicate with the patients. Perform all bookkeeping duties, including handling monies and making financial reports. Performed all additional financial and general duties as required. Maintained 500+ confidential medical records. Faxed referral to medical offices and patients. Conduct pharmacy calls to local pharmacies for patient refills or verification. Preparing all rooms for patients. Prior authorization for medical procedures for patients. Provided patient procedure information. Answered a high volume of calls. Managed daily scheduling and appointment cancellation. Maintained a professional demeanor at all times and provided exceptional customer service.
Jennifer C. Ruiz
*****.****@******.***
Greenbelt, Maryland 20770
Front Desk/Dental Assistant 02/2016-04/2018
International High School At Largo
Largo, MD
A full service bilingual secretary and dental assistant. Prepared all patients for their oral procedure. Provided hands on right hand assistance to the orthodontist. Answered a high volume of calls and emails. Faxed referrals for other medical offices. Managed all scheduling needs. Created office material for new patients. Ensured that all patients are registered and that the records are compliant with the medical board guidelines. Maintained a professional demeanor at all times and provided exceptional customer service.
Part-Time Administrative Assistant, 09/2020-10/2022 Exceptional Scents & More, llc
Greenbelt, MD
A full service bilingual administrative assistant. Answered a high volume of calls throughout the day. Handled all incoming and outgoing mail. Typed letters, memoranda, reports, forms, requisitions and other materials frequently requiring the use of independent judgment. Serve as a receptionist, answering all inquiries concerning office activities and operations including the preparation of routine correspondence for signature by the president. Prepared letters of request, transmittal and acknowledgment on own initiative. Prepared periodic reports from such records. Extracted information from files and records and prepared them or assisted in preparing special reports for funding purposes. Managed all inventory by placing orders and keeping track of inventory.
Assistant, 1/2009-11/2009
Adelphi/Langley Park Family
Support Center, Langley Park, MD
Provided staff support with children safety, development and observational programs, in addition to developing weekly lesson plans and creating parent and child together activities (PACT). Document daily observation of children's development and activities. Alongside providing administrative support also charged with overseeing translation services.
Jennifer C. Ruiz
*****.****@******.***
Greenbelt, Maryland 20770
EDUCATION
Northwestern High School Hyattsville, MD
2004 - 2008
Prince George's Community College, PGCC Largo, MD
2011-2013
2018-2020
SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook), Proficient in Microsoft Word, Publisher, Excel and PowerPoint, Google calendar and community resources, excellent communication skills, Google Platform and the ability to coordinate tasks. REFERENCES
Alma Williams 240-***-****
Cristel Castillo-Mendez 301-***-****
Victoria Riley 240-***-****
Rosie Martinez (301) 789- 8281
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