Human Resources Manager

MARISELA HERNANDEZ

Chicago, IL ***** 312-***-**** *********@*****.***

OBJECTIVE

Results-driven HR leader with over 13 years of experience in Human Resources, known for delivering innovative solutions to enhance employee engagement, streamline processes, and ensure compliance. Skillful at building and leading high-performing HR teams. A proven track record in talent management, employee relations, and strategic HR planning, seeking the position of HR Manager to drive organizational excellence and growth.

EXPERIENCE

Human Resources Manager

Harvest Food Group April 2021-August 2024

Led the entire staffing process, overseeing recruitment, interviewing, hiring, and onboarding of new team members.

Managed a team of HR professionals, providing guidance on payroll, benefits, conflict resolution, disciplinary actions, and investigations.

Collaborated with Senior Leadership to drive talent management initiatives and develop workforce planning strategies aligned with business objectives.

Designed and implemented employee training and development programs to enhance skills and boost performance.

Facilitated a talent review process to identify high-potential employees and create succession plans.

Conducted investigations and resolved employee complaints and conflicts promptly and fairly.

Assisted in creating and implementing HR policies, procedures, and employee handbooks.

Oversaw benefits administration, including open enrollment, vendor management, and employee communications.

Ensured compliance with employment laws and regulations while maintaining up-to-date knowledge of legal requirements.

Ensured accurate payroll processing and timely distribution of employee payments.

Oversaw a team of two, providing guidance to ensure effective collaboration and performance. Focused on fostering a supportive environment, facilitating professional development, and implementing strategies to enhance team productivity and achieve departmental goals. Regularly conducted performance reviews and provided constructive feedback to promote continuous improvement

Conducted surveys and held follow-up town hall meetings to keep employees informed and engaged.

Maintained files and monitored workers' compensation cases, FMLA requests, and other leave inquiries.

Recruiter/HR Representative

Crescent Heights

January 2019-April 2021

Managed comprehensive HR operations for four residential properties, encompassing three in Chicago and one in Boston.

Full cycle recruitment for exempt, non-exempt and union positions including sourcing, phone screens, and interviews recommendations, offer letter generation, presentation, acceptance, background check, etc.)

Implemented a comprehensive talent acquisition process, resulting in improved quality of hires and reduced time-to-fill positions.

Maintained meticulous records, both physical and digital, for employee documents.

Played a pivotal role in conducting annual performance reviews and facilitating annual salary adjustments based on employee performance evaluations.

Actively participated in disciplinary actions when required and contributed to the entire termination process, ensuring compliance with company policies.

Recruiter/Human Resources Coordinator

United Service Companies

July 2016-January 2019

Spearheaded comprehensive employee training programs to ensure strict adherence to company policies and regulatory compliance.

Efficiently organized and compiled essential audit documentation, maintaining precise records and facilitating a smooth audit process.

Collaborated closely with the Benefits Manager to support various tasks, including managing open enrollment periods and introducing new benefits tailored to the diverse states where the company operated.

Successfully conducted off-site and out-of-state recruitment efforts, expanding the talent pool, and strengthening the organization's workforce.

Human Resources Coordinator

Menards

November 2011-December 2015

Managed the end-to-end recruiting and interview process, carefully verifying references, and coordinating and leading orientation sessions.

Conducted regular meetings with managers and departments to deliver comprehensive HR updates and ensure alignment with organizational goals.

Accurately processed weekly payroll, meticulously recorded vacations, coded leaves of absence (LOAs), and managed worker compensation claims.

Maintained detailed records, encompassing both personnel files, and terminated employee records, to ensure regulatory compliance and data integrity.

Skills

Bilingual

Employee Relations

Employee Engagement

Performance Management

Talent Acquisition

Recruiting

Workforce Development

Conflict Resolution

Policy Development

Compliance

Payroll

Employee Benefits

HRIS – UKG and Paycom

EDUCATION

Lewis University Romeoville, IL

Bachelor’s in arts

Double Major: Human Resource Management & Psychology

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