Quality Assurance Software

AZIM CHOWDHURY

404-***-**** *******@*****.***

IT professional with over twelve years of experience in Software Quality Assurance engineering, IT services, and solutions. Seeking to pursue a consulting or permanent position to contribute to the value of my diverse, technical, business acumen and professional experience in gathering and analyzing requirements. An expert in writing system test cases and test scenarios, preparing test data, executing test cases and scenarios, developing requirement traceability matrix, bug documentation, and test result analysis.

SUMMARY

●Experience managing technical teams on large and complex projects, setting up QA environment and infrastructure, defining the software quality strategy, directing QA activities, and leading and mentoring junior QA staff.

●Extensive knowledge of Quality Assurance methodologies, strategies, and Software Development Life Cycle (SDLC).

●Experience with Waterfall & Agile methodology.

●Attended meetings with business users to gather requirements and analyze the feasibility of their needs by coordinating with the project manager.

●Tested applications manually and, used automated tools for testing the integration and implementation of large-scale systems for Internet and Intranet-based applications.

●Supported day-to-day operations including applying updates and fixes and analyzing production support issues.

●Responsible for developing, writing, and reviewing Test strategies, Test plans, Test cases, Test scripts, Test procedures, and testing standards.

●Proven expertise in the review, design, development, and implementation of a quality assurance infrastructure.

●Performed various types of testing including functional, integration, system, smoke, end-to-end, black-box testing, and mobile testing.

●Experienced in both manual and automated testing of web-based and client/server applications.

●Excellent sense of time and product quality. Ability to handle multiple tasks, work under pressure and achieve organizational goals. Exceptionally efficient and reliable with excellent communication verbal and written skills.

●Extensive work with a large database in Development and Production environments.

●Proficient in understanding business processes/requirements and translating them into technical requirements.

●Experience working with offshore vendors and establishing offshore teams and processes.

●Experience with DevOps process.

TECHNICAL SKILLS

Testing Tools:

Quick Test Professional, Quality Center, ALM, ClearQuest, CLEARVIEW, Doors, CALIBER & PERFECTO, Beyond compare, JIRA, qTest.

Scripting Tools:

VB Script & Java Script

Operating System:

Windows NT/2000/XP/8, BSD-UNIX, Linux, MS-DOS

Application Server:

BEA Web Logic, Sun application server, IBM Web Sphere

Web Servers:

Microsoft IIS, Apache, PHP, ASP, Sun Java System Web Server

Languages:

Java, C, C++, Visual Basic, SQL, PL/SQL, HTML, DHTML, HTML, .Net, JIL

Version Managers:

Visual SourceSafe, CVS, PVCS, Star Team

Utilities:

RDBMS:

ETL TOOLs:

MS Word, MS Excel, MS PowerPoint, MS Access, MS Visio, Autosys, Control_M, IPSWITCH, and GitHub.

Oracle 12C/11g/10g/9i, MS SQL Server 00/05, Access, TOAD, SQL Developer, MySQL, and SNOWFLAKE

INFORMATICA POWER CENTER, Ab initio & DataStage.

CLOUD: AWS & SNOWFLAKE.

EXPERIENCE

Software Test Engineer Health Resources & Services Administration (HRSA) Nov 2022 - Dec 2023

HRSA maintenance teams

●Assisted with manual testing of Internal and External HRSA Electronic Handbooks (EHBs) application

●Conducted manual testing including functional, smoke, regression, and UAT

●Worked closely with developers and business analysts to understand requirements and design test cases

●Collaborated with the team to ensure that the application meets the quality standards and client requirements

●Participated in Sprint Planning and daily stand-up meetings to track progress and provide updates

●Contributed to the continuous improvement of testing process and procedures

●Used Jira as a project management tool to keep tracking for bug life cycle and to use for iteration planning.

Sr Engineer - Software Test Ally Financial, Detroit, MI FEB 2016 – APR 2022

Department: DFS Team: Information & Analytic Reporting Services Project: In Direct, Direct Lending, Carvana & Drive Time

●Analyze and interpret design specifications, business requirements, and end-user feedback, and apply information to the testing process.

●Evaluate large volumes of data and identify issues to create new business and system requirements.

●Convert business requirements and specifications into test plans and test cases.

●Execute test cases, and report progress, and issues in a timely, and accurate manner.

●Identify, record, and report defects.

●Use bug tracking systems (ALM) for tracked defects and change requests.

●Perform Progression, Regression, integration, System, UAT, and End-to-end testing.

●Perform materialized views and data testing from source to target.

●Create and update mapping documents for the new release.

●Identify production issues and provide solutions.

●Write business requirement documents and upload them in Caliber.

●Create and establish a linkage between business and system requirements in Caliber.

●Generate Project Requirement Specifications in Caliber.

●Generate RTM (Requirement Traceability Metric) in Caliber.

●Create and develop a data dictionary for new projects.

●Collaborate with the Support and Development team to research and test production issues.

●Develop new file layouts for different tables and new business logic as a part of the design team.

●Using snowflake for data validation.

●Load structure, semi-structured, and unstructured data in snowflake tables.

●Monitoring the daily batch cycle using CONTOL-M.

●Involved with the DevOps process for a new release.

Software Test Engineer HP Enterprise Services, Pontiac MI May 2013 - December 2015

Account: Fannie Mae Project: Servicer Investor Reporting (SIR) - Financial Application

●Updated the test set path in Metrics and master regression suites in Quality Center 10.

●Analyzed test results using reports and graphs generated in Quality Center.

●Collaborated with Business Analysts and Testers for Business Rules test case development.

●Created, modified, and maintained Test Cases and Test Scenarios using Business Rules and write basic SQL queries to support the testing effort, and created expected results in MS excel.

●Wrote complex SQL queries to pull the data from the database and compare Source and Target system data by executing SQL scripts using TOAD.

●Developed complex queries using inner join, outer join, subqueries, ranking, and if then statement.

●Performed system test release manual execution for SIR 4.0 Release.

●Achieved mobile web and app testing using the PERFECTO tool.

●Executed automated test scripts using the Automation tool HP Quick Test Professional (QTP).

●Analyzed test results and Reported defects using Clear Quest.

●Examined Business Requirements Specifications (BRS), System Requirement Specifications (SRS), System Design, Test Planning, and defining Test Scenarios/Test Cases.

●Utilized Clear Case to review and analyze documents by checking out and checking in documents from certain repositories.

●Implemented DOORS as a version control tool to review and analyze the Solution Specs, Design documents, and other project-related documents.

●Performed Progression, Regression, and Back End Testing.

●Validated several Database modifications (DBMODs) changes requested by developers.

●Attended weekly Recurring Team meetings, DB reports meetings, Daily Checkpoint Meetings and Knowledge Transfer sessions.

System Test Lead HP Enterprise Services, Pontiac MI May 2012 - May 2013

Account: Fannie Mae Project: CLM Suite

●Attended technical and non-technical meetings.

●Interviewed Business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager.

●Provided LOE for future major and minor releases.

●Developed Master Test Strategy & System Test Plan and coordinated testing activities.

●Communicated with other groups for Master test Strategy.

●Presented the Master Test Strategy & System Test Plan to the Project Team.

●Assigned testing activities to other testers.

●Attended meetings and daily calls and supervised testers, ensuring they joined business requirements, solution spec and code review meetings.

●Performed User Interface, Functional, Integration, System and Regression testing.

●Identified regression test cases after discussion with developers and system analysts.

●Arranged meetings with developers, system analysts, and testers when issues arose.

●Used Autosys for job scheduling to run them at a specific time.

●Developed SQL queries to validate front-end data are populated in the right table and column in the database.

●Used PL and SQL to create Functions and Procedures.

●Created and presented daily status reports using Clear View.

●Requested and coordinate migration activities.

●Closed defect tickets using IBM Rational Clear Quest.

●Requested production data using Remedy.

●Responsible for RTM.

●Generated progression, regression, RTI, and upstream and downstream reports from Quality Center.

●Identified test cases for future regression and requests for automation.

Software QA Engineer Internal Revenue Service, Washington, DC June 2010 - April 2012

Project: Web-Based Application

●Involved in complete Testing life cycle including, writing test plans, and test cases, collecting test data for various projects and documenting test results.

●Executed test cases and reported progress and issues in a timely and accurate manner.

●Identified, recorded, and reported defects.

●Used bug tracking systems (Quality Center and Test Director) to track defects and change requests.

●Performed User Interface, Functional, Integration, System and Regression testing.

●Documented and discussed test execution results and created defect tracking records for discovered problems.

●Collaborated with the Support and Development team to research and test production issues.

●Maintained traceability between test documentation and requirements.

●Developed test applications in Microsoft .NET and/or J2EE technology platforms.

●Created test plans for integrated system test.

●Assisted the Quality Assurance team in creating the test environment.

●Prepared Test Plan from FRD and Test Scenarios supporting the testing procedures by sign-offs with business analysts and project managers.

●Performed extensive utilization of SQL Analyzer to conduct database testing.

●Executed regression testing on web-based applications.

●Used HP Quick Test Pro to create new scripts and maintain the existing repository.

●Generated VB test Scripts using QTP for some applications.

●Maintained Master Object Repository in the central repository and made changes for every version.

●Conducted Data Driven testing using parameterization in QTP to test with different sets of data.

●Created Data-driven and Keyword Driven Frameworks for GUI automated testing.

QA Analyst United Parcel Services, Atlanta, GA June 2008 – May 2010

●Analyzed Requirements for the BID Activity builds, which tracks all the bids that UPS places for new businesses.

●Extracted Data from various sources and loaded it into the Oracle Data Warehouse and the Development database server along with Reporting server Siebel Analytics 7.8.

●Created Test Scripts and executed them.

●Managed the Bug Tracking tool for retrieving the different statuses of the issues.

●Performed integration testing using different methods.

●Performed functional and regression testing by using Quick Test Professional.

●Conducted Data Driven test using Quick Test Professional to test application for various sets of records.

●Executed Regression testing by using Standard and Bitmap checkpoints.

●Created test data for executing test cases.

●Used Quality Center for project management.

●Used PL and SQL to create Functions and Procedures.

●Performed Unit and Integration testing of Informatica Sessions, Batches, Workflows and Target data.

●Created, updated and maintained DWH testing documentation.

●Performed Source data analysis & validate target data.

●Investigated & resolved data issues.

●Performed Weekly data validation by using Siebel analytics and SQL Server.

●Performed new application data and GUI testing.

●Provided support for CENTER users and interacted with client teams.

●Provided training to District users for various Reports/Applications.

●Created training materials for Bi Reports.

●Wrote complex SQL & Siebel Query to validate data with business rules.

●Performed Month-to-Date data testing.

EDUCATION

Bachelor of Science, Technical Management DeVry University

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