Samantha Gauer
Louisville, KY *****
***.*****.**@*****.***
• 1.5+ year Plastic Injections Molding
• 2 years warehouse
• 2+ years customer service
• 1 year food service
• 1+ years management
• < 1 month data entry
Authorized to work in the US for any employer
Work Experience
Quality Inspector/ Operator
Viking Plastics – Louisville, KY
October 30, 2023 – Present
● Inspect parts for various defects
● Notify the supervisor of issues
● Use hand/power tools to trim parts per customer specifications
● Keep count of defects with Daily Operator Worksheet
● Enter reject quantity and code into inventory systems before the end of shift
● Pack parts according to work order/customer requirements
● Operate multiple presses simultaneously
Promoted to Quality Inspector 2/19/2024
● Daily visual and dimensional inspections of parts
● Using IQMS to record data and inspections
● Using callipers, pin gauges, height gauge, and other custom gauges to verify dimensions
● Daily GBC Audits
● Using RealTime Machine monitoring systems to print work orders and labels
● Training operators
● Containing and dispositioning defective parts
● Covering breaks for the production operators
Data Entry Clerk
Integrity Staffing Solutions -
Louisville, KY
Employed thru Integrity by JPMorgan Chase
• Use hand tools to extract and sort checks,vouchers,and returns
• Ensure all valid processing information is found
• Appropriately label ALL materials and work
• Use a desktop to enter data into a system implemented by JPMorgan
• Use a desktop to verify information in the database and ensure accuracy This role required good typing and computer skills, as well as great attention to detail. Level 1 Operator
GE Appliances - Louisville, KY
January 2022 - March 2023
• Inspected plastic parts for quality assurance
• Packed good parts by hand/powered lift
• Kept quantity record of rejected parts
• Operated automated tuggers
• Ensured all containers were labeled with the current date and correct part number
• Operated multiple presses simultaneously
• Used the 5S job chart to keep an optimal work area
• Worked with engineers to ensure optimal robot function and ergonomic workflow Quality hold-
• Sort through containers of parts with known issues
• Repack good parts
This job required a great deal of attention to detail and time management. Key Holder/Sales Associate
Dollar General - Louisville, KY
August 2021 to December 2021
• Handled cash, credit/debit, and check transactions at the register
• Kept the register lane stocked/organized/sanitized
• Communicated with customers daily
• Provided hands on assistance
• Gathered feedback in order to improve operations
• Putaway stock in nearby isles during downtime
Promoted to key holder
• Performed closing duties at least 5 nights a week
• Counted down/balanced the tills
• Prepared the safe deposit
• Set the alarm
• Handled minor disputes and small refunds/exchanges
• Supervised up to 1 employee at a time
This role required a great deal of time management and was highly customer oriented Auditor/ Inbound Receiver
Rue Gilt Groupe - Louisville, KY
November 2020 to May 2021
• Safely downstack pallets and open cardboard boxes full of merchandise
• Sort merchandise onto appropriate carts/racks
• Log merchandise information into a company system using a desktop
• Produce a LPN and follow standard procedure for how to label individual and bulk items Promoted to trainer
• Gained experience in putaway/packing
• Learned the procedures/various computer programs used in these departments
• Trained new inbound associates on company policy and procedures
• Distributed work with the correct PO to trainees and seasoned workers
• Supervised trainees during their first week in inbound receiving Promoted to inbound auditor
• Ensuring accuracy and completion on carts and pallets received by team members
• Recorded my findings in a shared excel document
• Fixed errors found during auditing
• Evaluate employees with a high number of errors in their stations as they performed their job functions
The goal of this was to identify the root of the problems and retrain where applicable, so as to improve systems and functionality throughout the rest of the warehouse. This role required attention to detail, and efficiency in order to reach the daily goal. I also improved my Excel proficiency and general warehouse systems knowledge. Closing Manager
Domino's - Louisville, KY
December 2019 to July 2020
CSR:
• Took orders/answered customer calls
• Kept materials stocked for carryout/prep lines
• Kept the front lobby cleaned/sanitized
This required a great deal of multitasking and a working knowledge of the delivery area. I needed to be able to communicate clearly with all team members to provide accurate estimated wait times.
Food preparation:
• Prepared cold sides
• Topped pizzas
• Completed hot dishes on the cut table
• Finalized orders for delivery
This role required me to be aware of my surroundings,organized, and efficient. It also required good communication between team members.
Closing manager:
• Taking nightly inventory
• Handling minor disputes with customers including order replacements and delivery estimates
• Checking drivers out at the end of their shifts
• Counted tills nightly and prepared the safe deposit This was a meticulous role requiring me to be good at basic maths and have basic computer skills required for operating management systems. Education
GED
Skills
• Basic Math
• Conflict Management
• Time management
• Attention to detail
• Adaptable
• Able to follow written and verbal instructions
• Quick learner
• Basic Computer Skills
Assessments
Customer focus & orientation — Proficient August 2023 Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
July 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail customer service — Proficient August 2023
Responding to customer situations in a retail setting Full results: Proficient
Data entry: Attention to detail — Proficient
September 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.