Accomplished and driven business development professional with proven healthcare expertise. Key experience in wound care, strategic analysis, contract negotiation, establish and execute hospital program management. Effective in healthcare liaison with a proven ability to drive referral growth and foster strong rapport with internal and external stakeholders. Effectively collaborates with all levels of management and clinical specialist to achieve set goals. Strong healthcare and pharmaceutical background.
PROFESSIONAL EXPERIENCE
REVIVE ESTHETICS SPA l 2021 – Present
Business Owner - Licensed Esthetician
Responsibilities include establishing a business plan with effective marketing campaigns to obtain a consistent and loyal client base. Provide unique and customized luxury facial services that focus on specific skincare concerns utilizing state of the art techniques, modalities and with a top rated organic product line for a memorable wellness experience to enjoy on every visit. Manage staff schedules, monthly product inventory, weekly promotion on social media daily book keeping and ongoing customer rapport building.
RESTORIX HEALTH 2018 – 2020
Physician and Community Liaison
Responsibilities included establishing hospital relationships and maintaining referrals for the Wound Care and Hyperbaric treatment Centers in Crozer Keystone Health System (hospital and community physicians, nursing department, case management, emergency room and sub-acute facilities). Developed and executed a strategic business plan annually for Crozer and East Orange New Jersey Centers. Lead monthly meetings with hospital administrative staff and Regional Manager to assess branding tactics, program development and goal attainment. Organized quarterly panel physician meetings, Grand Rounds programs, Peer to peer collaboration and hospital displays. Exceptional customer service throughout all business operations.
Key Accomplishments:
●Increased East Orange New Jersey Center revenue by 110% 2019
●Launched 2 new Wound Care Centers (Chester, PA and East Orange, NJ)
●Conducted Grand Rounds program with Wound Care Industry Leader – Dr. Hanlon
PARENTAL CARE 2017-2018
Cared for parents during medical and housing transition. Provided and assisted with activities of daily living, medication monitoring and doctors appointments.
FRIENDS LIFE CARE 2012- 2017
Director of Provider Relations
Responsibilities included securing contracts with qualified providers in five county areas of PA. Established and maintained strong business relationships with assisted living communities, hospitals, and rehabilitation facilities. Management of all provider related business operations. Established and executed strategic business plan for three entities of Friends Life Care. Update senior management with weekly status reports.
Key Accomplishments:
●Increased contracted agencies in Philadelphia, Montgomery and Delaware Counties by 80%
●100 % achievement annually on 15-point quality credentialing audits
●Conducted company-wide educational meetings with industry leaders as keynote speakers
VISITING NURSES OF GREATER PHILADELPHIA 2006-2012
Business Development Specialist
Direct selling of skilled homecare services to clients. Analyze care trends and project sales using strategic models, targeted marketing and strong business planning. Expand territory by establishing strong relationships with potential clients: hospital administrators, case managers, social works, nursing homes and doctors’ offices.
Key Accomplishments:
●Successfully directed company- wide branding/customer service training.
●Increased Medicare revenue by $1.4 million at Chestnut Hill Hospital by creating preferred status.
●Presenter at national VNAA Conference on the role of business development.
TENDER LOVING CARE HOMECARE 2003-2006
Account Executive
Direct selling, cultivated relationships and formulated strategies to penetrate physician and hospital markets. Increased Medicare referrals by 120% at three Philadelphia hospitals.
PHARMACEUTICAL EXPERIENCE
TAKEDA PHARMACEUTICALS, INC. 1999-2001
Professional Territory Manager
PURDUE PHARMACEUTICAL L.P. 1998- 1999
Professional Sales Consultant
BOOTS PHARMACEUTICAL, INC. 1992 -1998
Territory Manager
EDUCATION
Masters of Business Administration, Healthcare Administration
Eastern University, St. David’s, PA
Bachelor of Science, Marketing
Philadelphia University, Philadelphia, PA