Team Member Administrative Assistant

You April Cassady

*** ********* ******, ***********, **, 25404 – 540-***-**** – **********@*****.***

Objective

Experienced retail and office professional seeking to obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.

Experience

Grants Coordinator

Berkeley County Commission, Martinsburg, WV

2023 - 2023

Researching available grants notices of funding from the federal and West Virginia state governments, and foundations for various departments within the county. Preparing grant reporting information and file monthly and quarterly reports, and draw down (withdraw) funds from the source for deposit into the correct county department.

Retail Team Member

Rutter’s, Martinsburg, WV

2022 – Current

Assist customers with retail and restaurant questions. Cross trained to work both retail and restaurant areas of store. Operate cash register and complete transactions, verify customer ID for age related products and work with other team members to ensure customer satisfaction is met. Complete store duties such as dusting, mopping, and stocking/restocking products as well as cleaning throughout the store. Complete food preparation, expedite orders, and comply with various food safety procedures.

Document Services Specialist I – Remote

American Public University System, Charles Town, WV

2011 - 2023

Review student educational files daily for completion and preparedness for transfer credit evaluation. Validate transcript data through OCR (Optical Character Recognition) and Metastorm BPM. Process incoming mail, scan transcripts and documents into Unity/OnBase as well as downloading and index electronic transcripts through several digital credential services. Maintain high performance and utilization totals working independently and remotely, which are acknowledged in ‘star of the month’ departmental emails.

Academic Assistant

Strayer University, Manassas, VA

2010 – 2011

Worked extensively with Campus Dean and Department Heads to create and input class schedules and registrations in the database each quarter. Counseled students with changes to their degree pursuits as well as registrations and educational record updates. registration, program changes and completion of paperwork to revise their records. Updated and maintained database with course schedules, faculty advising and assisted Dean with daily campus operations, faculty hiring processes and event planning.

Administrative Assistant

Northern Virginia Family Service, Oakton, VA

2004-2005

Worked with Foster Care and Respite Service Social Workers to create and maintain databases for foster care children and families. Established Publisher reminders used by the Social Workers to ensure timely medical and dental appointments were met. Helped coordinate Foster Care events that aided in the relationships between the families, children, and social workers in the program. Set up schedules for TransParenting classes, responded to information requests and payment processing.

Student Assistance Coordinator

ECPI College of Technology, Manassas, VA

2001-2004

Organized and processed schedules in the database, working closely with the Registrar and Faculty Department Heads. Coordinated communication between various departments on campus to ensure student records were updated and all paperwork and testing requirements were completed for student degree completion. Planned and organized open houses for prospective students and yearly graduation ceremonies. Coordinated travel arrangements and meetings in preparation of recertification process and BS degree level accreditation with the Southern Association of Colleges and Schools.

Education

References available upon request

Associate in Interdisciplinary Studies

American Public University 2024

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