Office Manager Customer Service
Resume:
PROFILE
Experienced management and customer service professional offering an exceptional performance record, recognized by progressive advancement through increasingly responsible positions. Performance record includes developing new quality standards for better quality performance and improving customer service satisfaction by 3% annually by discerning needs, solving problems and strengthening client relationships. Thrives in fast-paced and ever-changing business environments and maintains a positive attitude while working hard to build team relationships
TIFFANY PRICE
OFFICE MANAGER
CONTACT
Garland, TX
WORK EXPERIENCE
OFFICE MANAGER/ OWNER
Cleaning 2 Perfection LLC Garland, TX 2020 – Current
Maintaining relationships with vendors and suppliers to provide high-quality products and services to customers
Managing employees to ensure that they are performing their jobs efficiently and effectively.
Managing day-to-day operations such as accounting, human resources, and marketing
Conducting research on new markets, products, and technology
Creating a business plan and strategy
Keeping track of finances and accounting
Clean and provide Quality Control with clients
ADMINISTRATIVE COORDINATOR
Gainsco Dallas, TX 2018 – 2020
Maintains administrative workflow by studying methods; implementing cost reductions; and developing reports procedures.
Coordinate meetings and conferences relating to departmental matters.
Coordinate company functions for the whole organization.
Utilized clarity, well-defined goals and a positive work ethic to establish a spirited organizational culture throughout the office.
Prepare and/or review correspondence, reports, charts, spreadsheets and other related
materials for CIO and other related management. Performed reimbursement for CIO
Coordinator team events for IT department.
Reconcile AMEX card monthly.
Meet and discuss future business relations with new clients and present clients.
OFFICE MANAGER
Medisource Partners Dallas, TX 2013 - 2018
Managed schedules, organized office functions and oversee daily operations of office with 10+ employees
Hired, trained and on-boarded 3 new employees, providing initial support and assistance
Slashed office expenditures by $2K, by implementing inventory control and standardizing ordering procedures
Utilized clarity, well-defined goals and a positive work ethic to establish a spirited organizational culture throughout the office.
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EDUCATION
BACHELOR OF SCIENCE, LIBERAL ARTS
Louisiana State University, Shreveport
May 2009
MASTER OF SCIENCE, BUSINESS MANAGEMENT AND LEADERSHIP
Liberty University
May 2013
EXPERTISE
Project Management
Account Management
Problem Sensitivity
Written Comprehension
Team Work
WORK EXPERIENCE CONTINUED
Spearheaded the move to a paperless system, which has saved the company approximately $2,500 annually and freed up an extensive amount of office space previously used for document storage.
Consistently exceeded goals for sales, inventory management and productivity.
Assisted Human Resources in filing and processing documentation for new hires.
Commended for my ability to pinpoint areas for improvement and to execute successful solutions to office efficiency problems
Served as go-to person regarding any administrative and operational related functions
Maintained and updated up to 13 budget spreadsheets for all projects, reconciling any errors.
Developed strong relationships with managers and staff, creating a cohesive and productive team within a deadline driven environment.
Ordered, tracked and monitored inventory of supplies system-wide, ensuring proper handling and accuracy in billing and record keeping.
Researched billing issues and proactively resolved them in a timely manner.
Liaison between the client and firm regarding invoice concerns.
TIFFANY PRICE
SKILLS
Communication
Multi-tasking
Customer Service
Relationship Building
Inventory Management
Prioritizing
Initiative
SOFT SKILLS
Leadership
Communication
Customer Service
Dependability
Resourceful
Time Management
HARD SKILLS
Training and Development
Self-Directed
Conflict Resolution
Scheduling
Performance Evaluation
Inventory Management
Microsoft Office
OFFICE MANAGER
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