Data Entry Customer Service
Resume:
Josephine Switalski
Dunedin, FL *****
******************@*****.***
Dedicated and detail-oriented administrative professional with 8 years of experience in various roles, including customer service, accounting, and marketing support. Proficient in Microsoft Office and QuickBooks, with strong organizational and communication skills. Proven ability to manage multiple tasks and projects, with a focus on customer satisfaction and team collaboration. Authorized to work in the US for any employer
Work Experience
Job File Coordinator
SERVPRO-Oldsmar, FL
May 2023 to March 2024
Answering phones, updating job files with current information, assisting clients, A/R and Collections, setting up vendors. Working with insurance carriers, clients and warehouse staff and management to ensure proper paperwork and successful claims processing New Business Specialist
Elite Insurance Partners-Palm Harbor, FL
May 2022 to May 2023
Data entry, processing applications for Medicare supplement and Medicare advantage, Reaching out to clients and agents for missing information needed to complete applications, checking application status and following up with carriers until application was approved Accounting Assistant
Tampa Bay Plumbers, LLC.-Tampa, FL
February 2022 to May 2022
Entering in PO's and applying checks to accounts. Assisting the accounting manager with different daily tasks. Printing checks and handing checks out to employees. Daily filing and data entry Order Entry Specialist
Akumin-Trinity, FL
February 2020 to August 2020
Entering in patient information from prescriptions and changing patient information as needed Customer Service Representative
Wholesome Goods-Clearwater, FL
February 2019 to September 2019
Answer phones, emails and chats
Marketing Support
Amerilife Marketing Group Llc-Clearwater, FL
November 2017 to October 2018
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Sales Associate
Walgreens-Dunedin, FL
March 2015 to June 2016
Replenished floor stock and processed shipments to ensure product availability for customers. Listened to customer needs and preferences to provide accurate advice. Assisted customers with product selection, sales, and returns. Education
High School Diploma
Dunedin High School - Dunedin, FL
2015
Skills
• Administrative Assistant
• Outlook
• Receptionist
• Word
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Front Desk
• Administrative Experience
• Data Entry
• Clerical Experience
• Order Entry
• Typing
• Office experience
• Filing
• Customer Service
• Organizational Skills
• Computer Skills
• Microsoft Outlook
• Communication skills
• Computer skills
• Windows
• Customer service
• Front desk
• Phone etiquette
• Microsoft Office
• Sales
• Management
• Microsoft Excel
• Negotiation
• Time management
• Administrative experience
• Microsoft Word
• Typing
• Clerical experience
• Order entry
• iOS
• Retail sales
• Data entry
• Organizational skills
• Project coordination
• Medical office experience
• QuickBooks
• Accounts payable
• Accounts receivable
• Construction
• Google Docs
• Project management
• Accounting
• English
• Budgeting
• Account management
• Proofreading
• ICD-10
• ICD coding
• Filing
• Office experience
• Intake
• Analysis skills
• Leadership
• Cash handling
• Supervising experience
• Cash register
• Project scheduling
• Calendar management
• SharePoint
• Clerical experience
Certifications and Licenses
Driver's License
Assessments
Administrative assistant/receptionist — Proficient June 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
June 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient March 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Attention to detail — Proficient
June 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Data entry: Attention to detail — Proficient
June 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Working with MS Word documents — Proficient
August 2024
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Customer focus & orientation — Proficient
March 2024
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Proficient
August 2024
Understanding and using medical terminology
Full results: Proficient
Managing accounts in QuickBooks — Proficient
March 2024
Using QuickBooks software to manage business financials Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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