Customer Service Shipping Clerk
Resume:
Sherry Dukes
McDonough, GA
****************@*****.***
Dedicated professional offering 20 + years of expertise in diverse industries. Authorized to work in the US for any employer
Work Experience
Lead Shipping Clerk
Luxottica
January 2019 to January 2023
• Plan and perform diversified sales order shipping duties including checking, inspecting, verifying, packing.
• Receiving, documenting, stocking, and organizing the storage of all incoming and outgoing equipment
• Process customer orders in Value Added area; insulating, bagging, labeling, re-ticketing
• Record incoming shipments, such as weight, charges, and damages and discrepancies for reporting, accounting, and recordkeeping purposes
• Supervises personnel participates in hiring process, conducts performance evaluations & training of all shipping/receiving employees
• Verify completion of outside processes on order before shipping by working cross-functionally with the customer service department
• Manage expedited packages to ensure same day shipment
• Proactively communicate with internal departments while working through daily activities. Cycle Count and Audit. inventory Control
Distribution Shift Lead
Eaton Corporation
2012 to 2017
* Created analysis that assist in developing and implementing work plans, identifying proper policies and the potential effects, conducting investigation, and preparing distinct proposals for consideration.
* Lead employee performance and assist employees in making improvements to their performance through coaching, mentoring, and administering performance reviews
* Develop and improve plans/processes, identify training, provide training and maintain competence levels of warehouse employees
* Performance management of direct reports. Developing direct reports
* Works effectively with customers and co-workers
* Provide suggestions and ideas on improving work flow and operations
* Manage the workflow, in and out of department
* Supervise and Execute Order Pulling and Packing
* Utilization of RF Scanner for accurate order pulling
* Audit orders for accuracy before shipment to customer
* Supervise and Perform Cycle Counting
Material Associate II
Siemens Healthcare
2000 to 2012
* Conducted background checks and E-Verify.
* Performed Data Entry of customer orders
* Process Orders from SAP Management System (PV3)
* Meter FEDEX and UPS Shipments (POWER SHIPS)
* File Documents from SAP orders
* Managed and trained new associates on SAP and AMAPS Management Systems
* Responsible for picking and packing customer and floor repair orders
* Execute Cycle Counting
* Domestic and International Shipping of Customer Orders
* Preparation of International Documents
* Invoice Processing for International Orders
Education
Bachelor of Business Administration in Business Administration Strayer University
2021
Skills
• Production Management
• Report & Document Preparation
• AMAP/SAP/Red Prairie
• Inventory Control/Cycle Count
• QA Testing (5 years)
• Microsoft Office (6 years)
• Training/Coaching
• Project Management (5 years)
• Safety Controls
• Stock Rotation (5 years)
• Shipping/ Receiving (5 years)
• Time Management Lead Data Entry Clerk Zinus USA Inc. (3 years)
• RF Scanner (6 years)
• Logistics (10+ years)
• Materials Handling (10+ years)
• Order Picker (10+ years)
• Warehouse Experience (10+ years)
• Computer Networking
• Performance Management
• Load & Unload
• Order Picking
• Microsoft Access
• Analysis skills
• Clerical experience
• SAP
• Accounting
• Manufacturing
• Load & unload
• Quality control
• Leadership
• Security
• Driving
• Customer service
• Typing
• Supply chain
• Quality assurance
• Six Sigma
Certifications and Licenses
Driver's License
February 2020 to February 2028
Contact this candidate