Customer Service Sales Associate
Resume:
Angelina Tejeda
Santa Maria, CA *****
*************@*****.***
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.
Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Skills
Preparing reports
Oral communication
New teller training
Investment product sales
Customer service orientation
Service assistance
Customer interaction
Experience
October 2024 - Current
Good Will store - Santa Maria, CA
Associate
Verified credit card charges against purchase receipts for accuracy.
Reported any discrepancies or errors in pricing or inventory levels to management.
Processed shipments received from vendors according to established protocols.
Helped customers locate items within the store using the inventory system.
Assisted customers with selecting items and answering questions about products.
Provided customer service support for inquiries, complaints, and returns.
Stocked shelves with merchandise and ensured product displays were neat and orderly.
October 2024 - Current
Lompoc adult school and career center - Lompoc, California
Student
Assisted in the development of marketing materials for student organizations.
Provided guidance and support to fellow students on academic issues.
Participated in a variety of campus events, such as career fairs, lectures, and workshops.
Going for my diploma graduating this December 2024
January 2018 - Current
Angel's styles - Santa Maria
Hairstylist
Greeted customers, answered phones and booked appointments.
Provided consultations to clients about their desired hairstyle and hair care needs.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Applied highlights, lowlights or other coloring techniques.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Educated clients on proper home hair care maintenance techniques.
Pursued continuing education and training to stay up to date with new trends and techniques.
Sanitized workstations and salon equipment to reduce risk of infection.
August 2009 - October 2010
Fitzgerald Community School - Santa Maria, California
Student Teachers Aid
Mentored and tutored students in a variety of educational topics.
Developed lesson plans and activities to engage students in the learning process.
Collaborated with faculty members to discuss student progress and develop strategies for improvement.
Education and Training
Expected in August 2029
South University Savannah, GA
Bachelor's of Phycology Counseling
Expected in December 2024
Lompoc Adult School And Center Lompoc, CA
High School Diploma
Allen Hancock Collage Santa Maria, CA
Bachelor's of Phycology Counseling
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