Clerical and Customer Service
Resume:
Melisande T. Peralta
*********.************@*****.***
PERSONAL STATEMENT: Someone who has always worked well with others and has experience in dealing with a variety of personalities. With a constant urge to learn new things, adapting to a new routine and environment is simple. Due to an extremely meticulous nature, organization is not seen as optional but instead mandatory.
SKILLS
- Care-giving - Critical Thinking - Microsoft Office
- Proofreading - Advanced Writing - Patient Scheduling
- Organization - Electronic Medical Records -Microsoft Access
EDUCATION
-Borough of Manhattan Community College
-Medical Assistant Certification Program, July 2015
-City As School High School
-High School Diploma, January 2015
CERTIFICATIONS
-Basic Cardiac and Life Support, American Heart Association
-Primary Care Development Corporation, Health Care and Care Coordination
-Certified Clinical Medical Assistant, National Healthcare Association, Certification #S9D9A9Q5
EXPERIENCE
Barnes & Noble Union Square Oct. 2019- Mar. 2020
New York, NY 10003
JOB TITLE Bookseller
• Operate store register and ring up customer purchases.
• Direct/lead customers to requested items in stock.
• Assist customers as needed with retrieving products from shelves.
• Set up product display tables and restock shelves.
• Package customer orders received through online purchases.
Barnes & Noble at FIT Aug. 2019- Sep. 2019
New York, NY 10001
JOB TITLE: Bookseller (Temp)
• Operate store register and ring up customer purchases.
• Direct/lead customers to requested items in stock.
• Assist customers as needed with retrieving products from shelves and back room.
• Set up product display tables and restock shelves.
• Package customer orders received through online purchases.
Petland Discounts Jul. 2018- Mar. 2019
New York, NY 10029
JOB TITLE: Part Time Clerk
• Operated store register and ring up customer purchases.
• Direct/lead customers to requested items in stock.
• Assisted customers as needed with retrieving products from shelves and back room.
• Pricing and placing newly arrived stock on store shelves.
Daveline Family Apr. 2017- Oct 2017, Nov. 2015- Dec. 2015
New York, NY 10032
JOB TITLE: Part Time Nanny
• Catered to the needs of an 11- month old special needs child.
• Kept to a daily care schedule with little to no variation.
• Cared for a family of three children.
Celestial Beginnings Daycare Mar. 2013, Aug. 2013- Sep. 2013, Feb. 2014
Hollywood, MD 20636
JOB TITLE: Substitute Daycare Director
• Received the children at the door as they arrived in the morning and prepared them for departure in the afternoon daily.
• Prepared balanced meals for the children daily.
• For children too young for school, alphabet, numbers, days of the week, months and nursery rhymes were covered on a daily basis.
VOLUNTEER EXPERIENCE
Church of Jesus Christ of Latter Day Saints Aug. 2015- Dec. 2017 New York, NY 10034
JOB TITLE: Church Librarian
• Cataloguing as well as organizing library materials.
• Assisting church members with their requests for library materials.
• Ordering updated material as well as any other needed items while keeping to the yearly budget.
EDUCATIONAL INTERNSHIPS
Allergy and Asthma Care of New York Jun. 2015- Jul. 2015 (Seasonal) New York, NY 10016
JOB TITLE: Medical Assistant
• Greeted patients and provided a welcoming atmosphere.
• Contacted patients to remind them of upcoming appointments.
• Scheduled appointments for patients.
• Prepared the office for incoming patients the following day.
• Entered patient information into the office’s electronic health record system or EHR.
• Ensured that the filing system was kept in an orderly fashion.
• Retrieved files when it was requested while keeping track of who had which file.
Metropolitan Playhouse of New York May 2014- Jun. 2014 (Seasonal) New York, NY 10009
JOB TITLE: Director’s Assistant
• Assisted in the promotion of upcoming performances.
• Maintained a clean and organized working environment throughout the theatre.
• Assisted with the necessary preparations required before performances.
• Updated the performance schedule as needed on the organization’s website as well as all affiliated websites.
• Assessed and assured all records were consistent throughout all documentation.
Integral Yoga Institute of New York Feb. 2014- Apr. 2014 (Seasonal) New York, NY 10011
JOB TITLE: Student Facilitator
• Attended yoga classes and participated in all poses.
• Helped to maintain a calm, peaceful and welcoming environment.
Our Lady of Pompeii Senior Center Nov. 2013- Feb. 2014 (Seasonal) New York, NY 10014
JOB TITLE: Director’s Assistant
• Assisted in serving meals to those in need.
• Organized and arranged items to be put on display for the holiday fundraiser.
• Communicated and conversed with seniors constantly.
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