Patient Care Clinical Research

LUCELENIA CRUZ

*** ********* *****, *******, ** *0350 C: 678-***-**** ***************@*****.***

Summary

Dedicated, hardworking healthcare professional with a strong understanding of clinical research protocols, data collection requirements and methodologies. Highlights

Healthcare billing proficiency

Extensive ER experience

Clinical training

Strong medical ethic

Strong clinical judgment

Computerized charting specialist

Chart preparation/filing aptness

Medical coding capability

Talent in obtaining/charting vital signs

Patient positioning understanding

Extensive medical terminology

knowledge

STD counseling and care awareness

Practiced inpatient and outpatient

caregiver

Patient/family focused

Blood Withdrawal certification

Practiced in sterilization techniques

Wound cleaning/care ability

Accomplishments

Patient Care.

Frequently recognized by supervisory staff for expediting critical testing results without compromising quality or sample validity.

Delivered compassionate care that exceeded hospital requirements.

Compliance

Maintained compliance with regulatory standards by OSHA/HIPPA.

Implementation

Assisted in implementation of new tracking system that resulted in improved patient care.

Documentation

Ensured charting accuracy through precise documentation.

OSHA Compliant

Properly disposed of daily bio-hazard waste in compliance with federal and local regulations. Experience

Division Manager / Outpatient Program Coordinator

Jul 2012 to May 2021

Westchester Medical Center / BCHPhysicians – Valhalla, NY

Ensure HIPAA compliance.

Maintain patient's privacy and confidential patient information.

I follow all federal and state guidelines for release of information.

Direct patient flow during practice hours, minimizing the patient's wait time.

Acquire insurance authorizations for procedures and tests ordered by the attending physician.

Arrange and assist with hospital admissions.

Schedule patient appointments.

Complete registration quickly and cordially for all new, current and ER patients.

Accurately enter procedure codes, diagnosis codes and patient information into billing software.

Demonstrate knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

Post charges, payments and adjustments.

Apply payments, adjustments and denials into medical manager system.

Consistently inform patients of their financial responsibilities prior to services being

rendered.

Efficiently perform insurance verification, pre-certification and pre-authorization functions.

Phlebotomist

Nov 2009 to Oct 2011

New York Presbyterian – New York, New York

Responsible for collecting, labeling and sending AM labs for in-patients.

Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.

Participated in unit based Quality Assurance Program.

Recorded patients' medical history, vital statistics and test results in medical records. Phlebotomist/Medical Assistant

Aug 2005 to Apr 2010

United Staffing Systems – New York, New York

Various temping assignment for companies in need of Phlebotomist/Medical Assistant/EKG Tech.

Columbia Presbyterian, Montefiore Medical Center, Montefiore Cardiology in Tarrytown, Montefiore School Health, 1199 Health Fairs.

Medical Assistant

Jan 2005 to Jun 2005

Perimeter North Family Medicine – Atlanta, Georgia

Provide patient care for infants to adult patients, obtain patient history and vital signs, prep for procedures, draw blood, performs EKG's and obtain specimens.

Maintain and set up patient rooms.

Assist doctor with minor procedures including, but not limited to, IND's, sutures, punch/shave biopsies, and pap smears.

Utilize PC to enter and retrieve patient data and prescriptions.

Administered injections, ear irrigations, holter monitors and IV's. ADMITTING/ER REGISTRAR CLERK

Aug 2000 to Feb 2003

Cabrini Medical Center – New York, New York

Conducts patient interviews, preparation of admission records, assignment of patient rooms, insurance verification, and maintenance of admitting records.

Organizes reservations for future and urgent admissions.

Conducts admissions and registrations for emergency room and preadmission for ambulatory surgery.

Education

Basic EMT Certification, July 2006 Bronx, New York First Aid/CPR Mandl School of Allied Health Careers – New York, New York

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