Customer Service A Night

Vivian Jones

Cypress, TX ***** • 832-***-**** • **********@*****.***

Professional Summary

Dependable worker, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Skills

Cash Handling

Sales Expertise

Credit and Debt Card Processing

Collaborative Relationships

Customer Needs Assessments

Service Quality

Adaptable and Flexible

Work History

Enteral Technician, 10/2023 to Current

Memorial Hermann – 6411 Fannin Street, Houston, TX 77030 Handling donor and breast milk and preparing formula for the patients. Server, 01/2021 to Current

Star Cinema Grill – 8920 Fry Rd Cypress, TX 77433

Served alcohol, nonalcoholic drinks, and food with my full attention to the guests needs. Worked with POS system to put orders in, manage bills, and print checks. Developed relationships with regular and new guests. Maintained clean and organized dining areas to uphold theater hygiene standards. Box Office Cashier, 01/2021 to 08/2022

Star Cinema Grill – 22125 FM 1093 Richmond, TX 77407 Printed tickets, checking accuracy of date, time and seat numbers before giving to customers. Assisted customers in choosing seats, guiding and recommending options via seating map. Created and maintained reports of sold tickets and payments received. Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.

Education

Psychology

Lone Star College System - Cypress, TX

05/2021

William B Travis High School - Richmond, TX

Contact this candidate