Project Management Solutions Architect

Thomas Macchia

347-***-**** ● Long Island City, NY ● ********@*******.**

Accomplished IT Consultant and business owner with over 20 years of experience in providing strategic IT guidance, project management, and cybersecurity solutions. Proven track record of increasing revenue, streamlining operations, and enhancing client satisfaction through innovative solutions and strong leadership. Seeking fractional CIO opportunities to leverage expertise in driving IT transformation and delivering business value. SKILLS

Project Management Cybersecurity Client Management Virtual CIO Business Analysis Product Management CERTIFICATIONS

Project Management Professional (PMP) Comptia Security+ AWS Certified Solutions Architect Associate (AWS-CSAA) Cisco Certified Network Associate (CCNA)

TECHNICAL EXPERTISE

• Strategic IT Leadership: IT Roadmapping, Virtual CIO, IT Governance, Budgeting

• Project Management: Project Lifecycle Management, Agile Methodologies, PMP Certified

• Cybersecurity: Risk Assessment, Security Solutions, Comptia Security+ Certified

• Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform

• Business Analysis: Process Improvement, Data Analysis, Business Strategy

• Technical Expertise: Azure, Office 365, Google Cloud, AWS, IT Infrastructure, Cybersecurity EXPERIENCE

Founder & Principal Consultant

Technology Navigators New York, NY June 2021 - Present Providing businesses with executive level technology expertise.

• Established and led an IT consulting firm focused on providing fractional CIO services to mid-sized businesses.

• Developed and implemented IT strategies aligned with clients' business goals.

• Delivered comprehensive cybersecurity solutions, reducing clients' risk profiles.

• Enhanced operational efficiencies and reduced costs through process improvements and vendor management. Solutions Architect / Product Manager May 2019 - June 2021 WeWork New York, NY

Connect members with innovative solutions which enhance member experience.

● Successfully developed, piloted and launched new product line which resulted in over $3,000,000 in ARR.

● Provided improvements of new product through deep analysis

● Designed training for Sales, Account Management, and Technical Teams on new product. Managing Consultant / Director Dec. 2013 - May 2019 TEKConn Services New York, NY

Manage key client relationships by providing strategic IT guidance, technical project management, long term initiatives, network designs, budgets, and in some cases, act as Virtual CIO. Also lead consulting team with departmental performance standards and process implementations to grow and maintain client relationships while achieving company’s strategic goals. Key Accomplishments:

● Launched new cybersecurity platform resulting in $15,000 new monthly revenue.

● Produced an average of at least $25,000 in billable project labor per month over 4 years.

● Increased top line revenue of $12,000 per month by conducting internal service reviews.

● Reduced hardware costs by an average of 25% by leveraging vendor partnership programs and rebates.

● Streamlined QBR process resulting in 30% increase in pipeline revenue.

● Achieved 15% annual increase in project revenue.

● Implemented sales policies which resulted in an average increase of 15% - 20% in hardware/software sales margins.

● Successfully managed many large-scale IT buildouts ranging from $300,000 to $500,000, including but not limited to Thin Client and Virtual Server environments, Office 365 migrations, client site moves and IT construction .

● Integrated documentation system (IT Glue), quoting system (Quosal), and streamlined billing through Connectwise resulting in reduced support times, faster proposal generation, and increased visibility into product and client profitability.

Network Administrator Aug 2006 - Dec. 2013

Long Island Compost Westbury, NY

● Managed organizations IT operations

● Increased operational efficiencies with installation of a fleet manager software, "Manager Plus". ● Produced and maintained company’s website which resulted in the increase of market visibility.

● Reduced costs with installation of VMware to solve compatibility issues with MAS 200 and Windows 7 64-bit.

● Achieved measurable reductions in transaction times with implementation and training on MAS 200.

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