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Customer Service Social Media

Location:
Sacramento, CA
Posted:
November 07, 2024

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Resume:

ANNETTE

MEIDINGER

A

M lodi, CA *****,

209-***-****

*************@*****.***

EXPERIENCE

Admissions Representative January 2023 - Current

Academy of Art of University San Francisco, California Provided information about academic programs, admissions requirements, and financial aid opportunities to prospective students.

• Maintained accurate records of all applicant data in accordance with privacy regulations.

• Assisted in organizing college fairs and open house events to promote school. Obtained new student enrollments by offering exceptional customer service and guidance through admissions processes.

• Conducted interviews with applicants to assess their qualifications and fit for institution.

• Reviewed and evaluated prospective student applications for admission eligibility.

• Pursued qualified candidates for enrollment and determined appropriateness of candidates for admission.

• Fielded incoming calls from interested students sourced through targeted and creative marketing strategies.

• Educated potential students about programs, outcomes and services. Advised accepted students on course registration, housing options, orientation schedules, and other pre-enrollment tasks.

• Responded to inquiries from prospective students via phone, email, and social media platforms. Coordinated campus visits for prospective students that included tours, class observations, meetings with faculty members, and informational sessions about student life resources available on campus.

• Participated in regular training sessions to stay up-to-date on program offerings and admissions policies.

• Collaborated with other departments to ensure smooth application process for new students.

• Assisted students through online orientation and tracked progress.

• Minimized errors by verifying accuracy and completeness of data.

• Asked questions in accordance with instructions to obtain various specified information.

• Documented data on paper and entered into [Software] for compilation and analysis. Paraeducator January 2017 - January 2023

Lodi Unified School district Lodi, California

• Helped supervising teacher manage classroom and implement lesson plans.

• Mentored struggling students, explaining class materials, and helping with specific problems.

• Instructed students on concepts outlined in lesson plans.

• Boosted student learning carrying out planned lessons and activities.

• Collected signed permission slips and participation fees from students.

• Prepared homework packages for home-bound students.

• Built positive relationships with parents, administrators and teaching staff.

• Monitored student progress and provided feedback to teachers and parents.

• Supported special education student needs with one-on-one care, alternative testing and group assistance.

• Helped maintain safe, positive classroom environment conducive to learning.

• Guided and instructed students during emergency drills and assemblies.

• Participated in professional development and training to boost skills.

• Took attendance and entered into computer system records.

• Kept order during unstructured times and transitions between classes, bus lines and lunch periods.

• Facilitated small group instruction to reinforce lessons taught by teacher.

• Prepared and organized classroom materials, supplies, and equipment as needed.

• Adhered to IPE and BIP plans with strict attention to requirements and goals.

• Responded to emergencies with level-headed approach to de-escalate and calm students.

• Enforced school policies regarding behavior and dress code as needed.

• Organized classroom materials, distributed books and made copies to support teacher.

• Distributed and collected workbooks, papers and other instructional materials.

• Participated in team meetings to discuss student performance and strategies for improvement.

• Implemented intervention strategies designed to help at-risk or struggling students succeed academically.

• Stayed current on changes in teaching techniques and student support requirements.

• Fostered positive relationships between parents, teachers, and school staff through effective communication.

• Supervised students during lunch, recess, and other non-instructional activities.

• Contributed to creating inclusive environment by adapting activities for diverse learners' needs.

• Provided tutoring services for students struggling with specific subjects or concepts.

• Attended professional development workshops to enhance skills and knowledge of educational practices.

• Assisted in administering assessments and evaluating student performance data.

• Supported students with special needs by providing one-on-one attention and guidance.

• Acted as liaison between teachers, administration, students, and families.

• Aided in planning field trips, class projects, or extracurricular programs related to course content.

• Planned and organized class parties, awards and field trips.

• Collaborated with teachers to implement behavior management strategies for individual students.

• Promoted student development and extracurricular learning, organizing and supervising recreational activities.

• Evaluated assignments and test answers to monitor student progress.

• Maximized instructional time by supporting students.

• Created hazard-free learning environment for young learners.

• Marked assignments and assessments using answer sheets and marking devices.

• Utilized conscious discipline strategies, working with students.

• Improved student performance, providing additional mentoring and tutoring.

• Kept classroom supplies and projects well-organized to cultivate positive, clean environment.

• Built strong relationships with students, staff and parents.

• Assisted librarians to arrange and sort books.

• Supported teachers by completing assigned tasks.

• Distributed learning materials and supplies to students.

• Taught sports, dancing and handicrafts using demonstrations.

• Engaged students with diverse teaching methods, hands-on activities and technology-based approaches.

• Collected money from students for projects and class-related activities. EDUCATION

Ashford University, San Diego, Ca

San Joaquin Delta College, Stockton, Ca

Grand Canyon University, Phoenix, Arizona

LANGUAGE

Fluent

English

SKILLS

• Computer literacy • Organizational skills • Customer service

• Microsoft Office proficiency • Excellent communication • Data Collection

• Quality assurance

PROFESSIONAL SUMMARY

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.



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